Customer success
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I have 4 years of work experience in banking/ NBFC industry. Recognized for excellence in responsibilities undertaken, and delivering topline results. have grown accounts through value based cross selling implementing strategies, enchaining revenue generation through relationship building. Bridging the gap between HNI clientele and companies, supervising and guiding customer service team members in conflict resolution and efficiency-boosting strategies.
Analytical problem-solver with excellent mentoring and team leadership abilities. Adept at assisting associates with maintaining optimal customer satisfaction through skilled support and escalated issuemanagement. Expertise in handling escalations and resolving them as soon as possible.
I have 4 years of work experience in banking/ NBFC industry. Customer success & support
B. A eng hons, from maansarovar global university bhopal
