Senior Purchase Executive - VKC Nuts Pvt Ltd (Nutraj) - Noida, India
(2023-09)
- Championed sustainable sourcing practices throughout the organization, promoting environmental responsibility among suppliers and stakeholders alike.
- Mentored junior team members in procurement best practices, fostering professional development within the team.
- Evaluated supplier proposals for quality, price, and reliability to select the best value option for the organization.
- Spearheaded cost reduction initiatives by consolidating suppliers and leveraging economies of scale.
- Developed strong relationships with vendors, resulting in improved pricing, terms, and service levels.
- Effectively managed complex projects within tight deadlines while maintaining high-quality standards.
- Managed a diverse supplier base to mitigate risk and ensure continuity of supply.
- Generated reports, documents and analysis reports for senior management review and approval.
- Used MIS to authorize and monitor purchase orders and consumables.
OSE - Cashify - Gurgaon, India
(2022-09 - 2023-09)
Company Overview: Manak wast management pvt Ltd
- Team handling
- Followups with customer and team for on time pickup
- Inventory management
- Escalations resolution
- Team reports perpetration daily weekly and monthly
- Vendor management (store pickups)
- Team allocation daily
Customer Service Representative - Edunetwork pvt ltd - Noida, India
(2018-05 - 2019-11)
Company Overview: Edu network Pvt Ltd Rentomojo
- Coordination with customers
- Schedule delivery and pickup items as per the customer conveyance
- KYC update before delivery
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Logistics Coordinator - Edunetwork pvt ltd - Noida, India
(2019-11 - 2020-03)
Company Overview: Edu network Pvt Ltd Rentomojo
- Order scheduling according to inventory/stock
- Route planning on daily basis
- Storing goods
- Delivering items to customers on time
- Supervising warehouse operations
- Managing staff coordination with delivery boys and vehicles to deliver the products hassle free
- Tracked orders and notified customers of status or potential delays.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Warehouse Senior Executive - Edunetwork pvt ltd - Noida, India
(2020-03 - 2022-06)
Company Overview: Edu network Pvt Ltd Rentomojo
- Team management
- Team meetings
- Inward outward ERP
- Vendor management for R&M approval for R&M cost
- Product reports share with management
- Invoicing follow-up from the vendors
- Inventory / Stock count on weekly and monthly basis
Training Ace - Jubilant Food Works Ltd - Noida, India
(2013-01 - 2018-12)
Company Overview: Domino's Pizza
- Team Training and module
- Safe tally on delay basis Cash management handover
- All checklists updating on a delay basis
- Shift rotation and attendance
- Interview scheduling and documents filing & Administrative work
- Customer handling over the call Email and front counter
- ODC setups
Crew Trainer - C.P.R.L - Noida, India
(2011-02 - 2013-07)
Company Overview: C.P.R.L MC Donald's
- Till (POS) management/operating
- Indent
- Interview scheduling
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
