Marketing & Operations Virtual Assistant | Admin
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Are you looking for a dependable Virtual Assistant who can streamline your tasks, inbox, workflows, and team coordination so you can stay focused on growing your business? That’s exactly what I deliver.
I bring 10+ years of experience as a Virtual Assistant, Administrative Assistant, and Operations/Executive Support Specialist, with the past 5 years supporting U.S. and international businesses remotely. My focus is keeping projects on track, improving processes, and making sure nothing slips through the cracks.
🔹 Core Services I Provide:
✅ Executive & Administrative Support – calendar and inbox management, appointment scheduling, reporting, invoicing, and vendor coordination.
✅ ClickUp & Google Workspace Management – task tracking, document organization, spreadsheets, shared drives, and workflow setup.
✅ AI-Enhanced Assistance – using AI tools to speed up research, draft content, process transcripts, and improve consistency.
✅ Content & Media Management – article submissions, formatting and publishing, newsletter preparation, and social media scheduling.
✅ Back-Office & Operations Support – data entry, online research, expense tracking, invoice management, and workflow optimization.
✅ Team & Client Coordination – bridging communication across teams, clients, and stakeholders for smooth project execution.
💡 Why Clients Choose Me
✅ Highly organized, detail-oriented, and proactive — I anticipate needs, not just follow instructions.
✅ Skilled in ClickUp, Google Workspace, Excel, and AI tools that save time and increase accuracy.
✅ Trusted across industries — media, publishing, marketing, e-commerce, and services.
✅ Clear communicator, quick to adapt, and committed to confidentiality and reliability.
If you’re seeking a Virtual Assistant, Administrative Assistant, or Executive Assistant who combines strong operations skills with ClickUp, Google Workspace, and AI know-how, let’s connect. I’d love to help you keep your business running smoothly.
● Executive & Administrative Support: Calendar management, email handling, scheduling, and documentation.
● WordPress Management: Content publishing, updates, plugin management, formatting, and troubleshooting.
● Project Coordination: Tracking deadlines, supporting cross-functional projects, and streamlining workflows using ClickUp, Asana, Slack, and Teams.
● Productivity Tools: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and automation platforms.
● AI Tools & Efficiency: Skilled in ChatGPT, Claude, Perplexity. and Zapier for drafting, automation, and workflow optimization.
● Reporting & Documentation: Preparing reports, invoices, contracts, and operational updates with accuracy.
● Communication & Stakeholder Management: Liaising with executives, publishers, clients, and teams to ensure smooth collaboration.
Smart Start LLC, Remote — Data Analyst Marketing - Contractor part time
Apr 2022 - Present
● Generated and analyzed campaign performance reports to support executive decision-making.
● Collaborated on WordPress website updates and content accuracy during new store launches.
● Automated customer engagement workflows by integrating new store data for SMS review requests.
● Used AI tools to create summaries and streamline report formatting.
Paradise Media – Remote - Account Manager
Oct 2023 – Aug 2025
● Supported publishing operations by managing submissions, ensuring compliance with SEO, editorial, and image standards.
● Coordinated with publishers, editors, and management, providing clear communication and updates.
● Published and updated articles on WordPress and other CMS
● Processed invoices, payments, and insertion orders to maintain financial accuracy.
● Tracked and optimized live content performance in ClickUp, coordinating updates to improve engagement.
● Anticipated operational needs, streamlining workflows for executives and teams.
Bonjour Tutors, Ontario, Canada Remote — Parent Support Coordinator
Sep 2021 - Feb 2024
● Managed communications between parents, tutors, and internal teams.
● Reviewed and formatted performance reports to ensure accuracy and professionalism.
● Tracked inquiries, resolved issues, and maintained strong client relationships.
Jupiters Haus, Kensington Gardens, Australia Remote — Customer Service Representative
Dec 2020 - Apr 2021
● Assisted owner with daily operations, including Shopify product listings and order tracking.
● Responded to customer inquiries via email, ensuring fast resolutions and high satisfaction.
● Coordinated with the owner to optimize backend operations.
LegShield LLC, Denver, CO — Virtual Assistant
Aug 2020 - Nov 2022
● Supported Amazon Seller Central operations while also handling website updates and WordPress content publishing.
● Created weekly sales reports, managed customer feedback, and coordinated supplier communication.
● Ensured timely stock replenishment and smooth workflow for leadership.
Sutherland Global Services – Refined customer service processes for clients such as Target.com and Amazon.com, improving efficiency and customer experience.
Groupon – Resolved customer concerns, processed payment disputes, and authorized specialized refunds to ensure customer satisfaction.
Master of Computer Applications (MCA) - Periyar University, Tamil Nadu, India
Bachelor of Science (Mathematics) - Mahatma Gandhi University, Kerala, India
