Nithin Joy

Accomplished management professional with 5+ years of progressive leadership experience in operations and human resource management, currently serving as Deputy General Manager. Played a pivotal role in the end-to-end development of a large-scale facility, contributing from the construction and pre-opening phase to full operational maturity. Demonstrated expertise in leading cross-functional teams of 80+ employees across HR, operations, marketing, hospitality, housekeeping, and security, ensuring seamless integration of functions and consistent delivery of business objectives.

Strong track record in driving operational excellence, optimizing workforce performance, and implementing structured HR and administrative frameworks. Skilled in strategic planning, stakeholder coordination, process optimization, and regulatory compliance, with a focus on enhancing customer experience, improving organizational efficiency, and supporting sustainable business growth. Brings a leadership-oriented mindset with General Manager-level capabilities, combining business acumen with people management expertise to drive high-impact results in dynamic and growth-focused environments.

Deputy General Manager - Teenzania Adventure Park - Lakkidi, Wayanad, Kerala

(2024-04)

• Oversee daily operations, ensuring smooth execution of all activities and attractions.
• Develop and implement business strategies to enhance profitability, customer satisfaction, and brand reputation.
• Lead and manage a diverse team, fostering a positive work culture and ensuring high performance.
• Ensure compliance with safety regulations, risk management policies, and industry best practices.
• Plan and execute marketing initiatives, partnerships, and promotional campaigns to increase footfall and customer engagement.
• Manage financial performance, budgeting, and cost control measures to optimize revenue generation.
• Monitor guest feedback and implement service improvements for an enhanced visitor experience.
• Collaborate with vendors, stakeholders, and local authorities to maintain smooth operations and compliance.

Operations Manager - Time for kids - Muttil, Wayanad, Kerala

(2023-09 - 2024-02)

• Experienced in team coordination, resource allocation, and managing day-to-day operations, including purchasing, client services, and payroll administration. Proficient in financial management, data analysis, reporting, and internal auditing to ensure accuracy, compliance, and strategic decision-making.

HR Executive - River leaf Technologies - Bangalore, Karnataka

(2023-02 - 2023-08)

• Experienced in talent acquisition, payroll administration, and compensation management, with expertise in conducting assessments, employee relations, and benefits administration to enhance workforce efficiency and satisfaction.

Business Analyst - Maxpo - Bangalore, Karnataka

(2022-10 - 2023-01)

• Experienced in team coordination, resource allocation, and managing day-to-day operations, including purchasing, client services, and payroll administration. Proficient in financial management, data analysis, reporting, and internal auditing to ensure accuracy, compliance, and strategic decision-making.

HR Executive - Mozatah Organics - Bangalore, Karnataka

(2020-12 - 2021-12)

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital

MBA - HR - Bharathiar University

BBA - HR - Don Bosco College, Wayanad

BBA - HR - Calicut University

CLASS XII - SCIENCE - NSS HSS, kalpetta

CLASS X - Mount Tabor CBSE School, Meppadi