Nithin P.v
Certified Salesforce Marketing Cloud (SFMC) Specialist and Technical Developer
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About
Certified Salesforce Marketing Cloud (SFMC) Email Specialist and technical lifecycle execution professional with 2.3 years of enterprise digital content delivery experience. Proven track record at Novo Nordisk managing 1,000+ highly compliant promotional assets within strictly regulated frameworks. Proficient in T-SQL data workflows and advanced AMPscript logic (Transactional Row-Locking, Referential Logic) demonstrated through extensive, end-to-end sandbox and proof-of-concept architectures.
Experience
Associate Digital Content Manager (Email Development & Content Management) - Novo Nordisk - Whitefield, Bengaluru
(2022-07 - 2024-09)
- Managed Large-Scale Deployments: Successfully executed 1000+ targeted promotional assets via RTE and BCE data frameworks within a strictly regulated pharmaceutical environment, maintaining 98% deployment accuracy.
- L1 Stakeholder Support & Troubleshooting: Acted as the primary Technical Point of Contact for global stakeholders. Dedicated time daily to L1 support, diagnosing and resolving complex tool queries and rendering bugs for regional teams within a strict 48-hour SLA.
- Interim Project Management: Stepped into an Interim Project Manager role, partnered directly with Content Hub Partners (CHP) to triage global deployment requests, manage bandwidth, delegate tasks across the QA/Developer team, and ensure 100% adherence to SLAs.
- Technical Quality & Rendering Optimization: Engineered responsive HTML/CSS frameworks for OCE Sales (iPad) integration, performed manual code adjustments to resolve mobile spacing issues and utilized Email on Acid to ensure 100% rendering accuracy across 40+ client environments.
- Governance & Compliance Standards: Enforced strict platform governance including CAN-SPAM/GDPR compliance, ensured mandatory inclusion of physical address tokens and functional unsubscribe links to maintain a zero-error production standard.
Education
Bachelor of Computer Applications - B.C.A. - The Oxford College of Science (2020)