Nitish Bagga

A dedicated and detail-oriented individual looking for an opportunity to augment my knowledge, skills, and experience, making the best of my potential and contribute to the success of the organization.

Cluster Manager at Bharat Financial Inclusion Limited (A 100% subsidiary of IndusInd Bank) (2024-06 – Present)

• Managed a cluster of 4-5 branches, each consisting of 9-10 employees driving financial inclusion through micro-lending initiatives.
• Led, motivated and mentored branch teams toachieve performance targets and customer satisfactions.
• Hired and recruited new staff to build strong teams, ensuring alignment with organizational values and goals.
• Analyzed branch performance metrics, developed strategic action plans,ensured the achievement of financial goals.
• Handled escalations and resolved branch level operational issues to maintain smooth business functioning.

Management Trainee at The Times of India (2023-06 – 2023-08)

• Successfully generated 50 leads and achieved top performance recognition within a 43-day management trainee role.
• Conducted door-to-door visits to drive subscriptions for The Times of India, effectively converting leads into long-term customers.
• Gained hands-on experience in sales and marketing strategies, including customer engagement, lead generation, and conversion techniques.
• Honed interpersonal and persuasive communication skills to promote product benefits and handle customer queries effectively.
• Achieved the Star Performer award for outstanding performance and contribution to subscription sales

MBA in Retail Management - Marketing – Panjab University (2022 – 2024)

Bachelors in Commerce – Panjab University (2019 – 2021)

– 12th commerce Shishu Niketan,Chandigarh (2017 – 2018)