Nitish Panwar

Communicative Client Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.

Client Support, Email & Call Support - AJIO Fashion Reliance's co-brand (E-commerce)

(2022-04 - 2024-04)

Provided customer service by responding to phone & email and in-person inquiries in a timely manner.

• Developed and maintained relationships with customers to ensure their satisfaction.
• Investigated customer complaints and provided solutions within acceptable time frames.
• Gathered customer feedback and reported it to management for further action.
• Awarded as a best performer of the year (2023).

Bachelor of Arts - Chaudhary Charan Singh University (Meerut) (2019 - 2023-05)

12th Grade - PCM Stream - Uttar Pradesh Education Board (2019 - 2019)

10th Grade - Uttar Pradesh Education Board (2016 - 2016)