Nivas S

AWS DevOps Engineer with 3 years of DevOps experience within 4 years of overall IT experience, deploying, monitoring, and troubleshooting containerized workloads on AWS and Kubernetes (Amazon EKS) in production. Hands-on with CI/CD pipeline support, infrastructure troubleshooting, and observability tooling (Prometheus, Grafana, CloudWatch, PagerDuty). AWS Certified Solutions Architect – Associate with a strong incident management (ITIL) foundation.

Looking to grow further into a DevOps/SRE role applying automation and infrastructure-as-code skills to improve deployment velocity and system reliability.

AWS DevOps Engineer - Siemens Technology Services Pvt Ltd - Chennai

(2022-09 - 2025-09)

Promoted internally from System Engineer

• Operated and automated production AWS infrastructure for containerized microservices on Amazon EKS, maintaining high availability and zero unplanned downtime over 3 years.
• Administered core AWS services (EC2, EKS, VPC, IAM, CloudWatch, RDS, IoT Core, Kinesis) to support scalable, reliable application and platform infrastructure.
• Implemented Prometheus-based alerting integrated with PagerDuty, streamlining P1/P2 incident response and on-call workflows to reduce Mean Time to Resolution (MTTR).
• Built and maintained Grafana dashboards for real-time visibility into application health, latency, error rates, and infrastructure usage across environments.
• Collaborated with DevOps, R&D, and application teams to debug and resolve CI/CD pipeline failures, improving deployment reliability within Kubernetes.
• Automated infrastructure provisioning and configuration management using Terraform (IaC), enabling consistent, version-controlled, repeatable deployments.
• Drove root cause analysis (RCA) for recurring production incidents and implemented permanent fixes, cutting repeat P1/P2 tickets for key services.
• Authored runbooks and operational documentation to standardize incident handling and reduce onboarding time for new engineers.
• Enforced ITIL-based incident, problem, and change management practices to support controlled, auditable DevOps operations.

System Engineer - Siemens Technology Services Pvt Ltd - Chennai

(2021-10 - 2022-09)

Placed via TeamLease Pvt Ltd

• Monitored EV charging station health via NOC dashboards, logging and escalating incidents to meet SLA timelines.
• Ran remote diagnostics using OCPP logs to identify connectivity and power faults, restoring service without on-site visits.
• Coordinated with L3 support, R&D, and field technicians to resolve firmware bugs and hardware issues to closure.
• Maintained shift handover reports and a fault-code knowledge base to speed up incident response.

B.E. - Civil Engineering - Anna University (2019)