Bengaluru, Bengaluru UrbanMember since 8 March 2023
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About
A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
Knowledge of Infrastructure as code tools Terraform and Ansible.
Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
Multiple go live experience with multiple products and different clients.
Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
ITIL V4 Certified professional.
Experience
A professional with over 8.9 years of experience as Application Support (L2 and L3 )and Software Testing, currently associated with Smarsh in supporting Conduct Surveillance Applications for investment banking customers.
An effective communicator with demonstrated abilities in motivating team members to maintain deliverables as per the SLA for performance excellence and client satisfaction
Lead Application Support Engineer with comprehensive experience in process improvements, trouble shooting, Root cause analysis and solution recommendation.
Experienced with micro services and DevOps tools Jenkins, Docker, Kubernetes, SUSE Rancher (RKE), and cloud exposure to Google Cloud Platform.
Knowledge of Infrastructure as code tools Terraform and Ansible.
Hands on experience on Linux/Unix support including Red Hat Enterprise Linux, CentOS system administration, OS configuration and troubleshooting, experience on live server support and troubleshooting.
Experience on Apache/Nginx, Tomcat, Kafka, Network and Server monitoring tool like Prometheus, Grafana, Elastic, Kibana, FluentD etc.
Experience in writing queries in relational and NoSQL database technologies Oracle, MySql and MongoDB.
Automation of repeated task experience with Python, Shell Scripting and Robotic Process Automation using UiPath tool.
Multiple go live experience with multiple products and different clients.
Debugging skills of JAVA based applications, XML, JSON, SOAP, HTTP and Restful Web services.
ITIL V4 Certified professional.
Education
Bachelor of Engineering specialized in Computer Science
