Jit Kumar Duley

IT Professional

Kolkata, West Bengal750 INR/hourMember since 4 June 2026

IT ProfessionalIt SupportDesktop SupportTroubleshootingHardware EngineerNetworkingConfiguration ManagementNetwork AdministrationNetwork SecurityWindows Server AdministrationWindows System AdministratorWindows InstallerSystem AdministratorSoftware InstallationActive DirectoryLinux System AdministratorInfrastructure ManagementCybersecurity AnalystProblem SolvingCommunication SkillsTeam ManagementCustomer SupportTime Management

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About

Driven IT Support and Hardware & Networking professional with hands-on experience in computer hardware troubleshooting,
Network configuration, system maintenance, and technical support.
Completed a Diploma in Computer Hardware & Networking with strong practical knowledge of Windows operating systems,
LAN/WAN networking, router and switch configuration, printer management,
IT infrastructure support.
Skilled in diagnosing and resolving hardware,
software, and network-related issues while ensuring minimal downtime and efficient system performance.
Possess a strong understanding of desktop support,
system administration fundamentals,
cybersecurity best practices, and end-user technical assistance.
Known for excellent problem-solving abilities, adaptability, and a commitment to continuous learning.
Passionate about emerging technologies, Cybersecurity, Networking, and IT Operations. Seeking opportunities to contribute technical expertise, grow professionally, and deliver value in IT Support, Network Administration, System Administration, or Cybersecurity roles within a dynamic organization.

Experience

IT Support and Hardware & Networking Professional with 2 years of experience in providing technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure. Skilled in computer hardware maintenance, desktop support, LAN/WAN networking, Windows operating systems, printer configuration, and network troubleshooting.

Experienced in diagnosing and resolving technical problems, installing and configuring hardware and software, managing user support requests, and ensuring smooth day-to-day IT operations. Possess practical knowledge of router and switch configuration, system maintenance, data backup procedures, and basic cybersecurity practices.

Strong analytical and problem-solving skills with the ability to work independently and collaboratively in fast-paced environments. Committed to delivering efficient technical solutions, improving system performance, and continuously enhancing technical expertise. Seeking opportunities in IT Support, Desktop Support, Network Administration, System Administration, and Cybersecurity to contribute to organizational success while advancing professional growth.

Education

Diploma in Computer Hardware & Networking| 2024

Completed professional training in Computer Hardware, Networking, System Administration, and Technical Support. Gained hands-on experience in computer assembly, hardware troubleshooting, Windows installation and configuration, LAN/WAN networking, router and switch setup, printer configuration, system maintenance, and basic cybersecurity practices.