Owais Siddiqui

SAP CDC (Gigya) CIAM Engineer with 4 years at Publicis Sapient, delivering enterprise identity solutions for global MNC clients. Specialist in SAP Customer Data Cloud implementation: screen-sets, Web SDK, registration/login flows, consent management, SSO, and data flow orchestration. Delivered first-of-kind Meta Lead Ads and Jebbit integrations with SAP CDC in the practice.

Combines deep CIAM expertise with AI automation engineering, having shipped a production OpenAI-powered chatbot that automated Jenkins CI/CD pipeline operations.

Associate Engineer L2 — SAP CDC / CIAM Specialist at Publicis Sapient (2022-06 – Present)

SAP CDC (Gigya) CIAM specialist responsible for enterprise identity solutions and integrations.

• Engineered full SAP CDC (Gigya) identity lifecycle — registration, login, SSO, consent management, and progressive profiling — deployed across multiple Nestlé corporate and brand websites in 3+ global regions, ensuring GDPR-aligned consent architecture with auditable data flow configurations.
• Delivered first Meta Lead Ads → SAP CDC integration at the practice: engineered a real-time webhook pipeline syncing Meta leadform submissions directly into Gigya identity profiles, eliminating manual CSV exports for the client marketing team.
• Designed and shipped Jebbit–CIAM integration connecting interactive quiz outputs into Gigya profiles — recognized by leadership as an innovative first; formalized into a global knowledge-transfer program earning the internal Trainer Award.
• Built production AI chatbot (OpenAI API + FastAPI) that translates natural-language commands into Jenkins pipeline actions, reducing manual CI/CD operator intervention and cutting deployment coordination time for the engineering team.
• Managed Drupal CMS on Pantheon environments for global client sites; diagnosed and resolved production errors using New Relic, improving release stability across multiple deployment cycles.

Engineering Intern — Core Java / Backend at Publicis Sapient (2022-01 – 2022-06)

Backend engineering intern focused on Core Java development and Jenkins CI/CD pipeline familiarization.

• Built and debugged backend modules in Core Java + Spring Boot with MySQL persistence, contributing to two internal project deliverables within the 6-month rotation.
• Gained foundational Jenkins CI/CD fluency directly leveraged later to architect the AI pipeline automation chatbot in the full-time role.

Master of Computer Applications in Computer Applications – Graphic Era University, Dehradun (2020-12 – 2022-04)