Associate – B2C Sales - UpGrad Education Pvt Ltd
(2024-10)
- Requesting referrals from the satisfied Learners.
- Conducting 1:1 sessions with the learners.
- Help learners develop career goals and find educational options that support them.
- Reaching the targets on weekly and monthly basis.
- Help students apply for admission, graduation, and financial aid
- Evaluate students' abilities and interests to help them develop academic action plans
- Listen to students' concerns and understand their learning needs
- Advocate for students' well-being and educational advancement
- data analysis by using excel
- data analysis through campaigns for last one week.
- Preparing the data analysis report and present in PPT for the PULSE meeting every Monday.
Senior Associate - Admissions and Financial Aid - Indian School of Business (ISB)
(2022-05 - 2024-02)
- Support students one on one in their application process, selection of courses and meeting application deadlines.
- Information about the financial aid and scholarships.
- Review prospective student applications for admission.
- Verify the accuracy of an application information.
- Follow up with students to verify any application issues
- Maintains and manages admissions database consisting of all applicants and enrolled students.
- collaborates with parents to assist students with educational and career planning.
- calling the leads assigned to the Salesforce and complete the tasks by EOD.
- Follow up with the interested candidates
- Training the new joinees
- Attending the training sessions conducted by ISB to brush up our skills.
- conducting the campus tour for the students who ever walks in.
- Participating in the educational fairs and event's.
- conducting the interview for the students.
- convincing the students to pay the fees and enroll before the deadline.
- updating the leads in salesforce and No paper forms.
- understanding the digital marketing activities.
- working with digital marketing team for smooth flow of the marketing activities.
- track the data every day and check if the funds are properly used on daily basis.
- Meeting the sales targets.
- Daily interaction with the government officials and timely follow up's.
Student Recruitment Advisor – UK Process - GUS Education India LLP
(2020-07 - 2021-10)
- Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.
- Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.
- Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals.
- Review the student applications for the eligibility and academic qualification.
- Prepares and present applicant reports to the college management.
- Maintain regular communication with students, parents, colleagues and external agencies for coordinating admission activities and resolving problems.
- Build broad knowledge on college admission activities and guidelines
Holiday Expert Manager – International Holidays - HAPPINESS & PRIDE HOLIDAYS
(2016-10 - 2019-11)
- Requesting referrals from the satisfied clients.
- Provide leadership and directly supervise team members.
- Co-ordinate and direct the activities of the staff like hiring and training.
- Involve in the day to day activities of the team members to ensure in reaching the targets on monthly basis.
- Conduct meetings and product training sessions to the team members.
- Calling the tour operators abroad to confirm the services on ground.
- Managing relationship with the travel vendors inbound and outbound
- Handling and overseeing all the travel arrangements and operations with the outbound vendors.
Executive sales – International Holidays - HAPPINESS & PRIDE HOLIDAYS
(2016-10 - 2019-11)
- Attending the walk-in clients and arranging them the travel needs based on their requirement.
- Maintaining a healthy relationship with the clients and meet their expectations.
- Handling and overseeing all the travel arrangements like hotel, flights, visa processing, sightseeing, travel insurance, forex and other travel needs as required for the client.
- Entering all the leads into the CRM as required.
- Solving on ground travel escalations by contacting the outbound vendors and ensure that the issue is sorted out within the time.
- Generating leads by cold calling and by referrals from previously travelled clients.
Holiday Consultant (Domestic and International) - HAPPINESS & PRIDE HOLIDAYS
(2016-10 - 2019-11)
- Handling the walk-in clients and closing the deal across the table.
- Attending meetings and preparing the PPT's as assigned by the manager.
- Generating leads by Cold calling.
- Attending the corporate client meetings and pitch them about the Timeshare product and close the deal.
- Attending the training sessions at the head office conducting by HR & training team.
Executive sales – Inbound & Outbound Holidays - HAPPINESS & PRIDE HOLIDAYS
(2016-10 - 2019-11)
- Handling the walk-in clients and closing the deal across the table.
- Arranging and overseeing all the travel arrangements like hotel, flights, visa processing, sightseeing, travel insurance, forex and other travel needs as required for the client.
- Attending the product training programs at the head office.
- Calling the tour operators abroad to confirm the services on ground.
- Managing relationship with the travel vendors inbound and outbound
- Handling and overseeing all the travel arrangements and operations with the outbound vendors.
Executive sales – International Holidays - MAKE MY TRIP INDIA PVT LTD
(2015-03 - 2016-08)
- Attending the walk-in clients and arranging them the travel needs based on their requirement.
- Maintaining a healthy relationship with the clients and meet their expectations.
- Handling and overseeing all the travel arrangements like hotel, flights, visa processing, sightseeing, travel insurance, forex and other travel needs as required for the client.
- Entering all the leads into the CRM as required.
- Solving on ground travel escalations by contacting the outbound vendors and ensure that the issue is sorted out within the time.
- Generating leads by cold calling and by referrals from previously travelled clients.
Holiday Consultant (Domestic and International) - MAGIC HOLIDAYS – PANCARD CLUBS PVT LTD
(2013-06 - 2014-07)
- Handling the walk-in clients and closing the deal across the table.
- Attending meetings and preparing the PPT's as assigned by the manager.
- Generating leads by Cold calling.
- Attending the corporate client meetings and pitch them about the Timeshare product and close the deal.
- Attending the training sessions at the head office conducting by HR & training team.
Executive sales – Inbound & Outbound Holidays - SOTC – KUONI INDIA PVT LTD
(2013-02 - 2013-06)
- Handling the walk-in clients and closing the deal across the table.
- Arranging and overseeing all the travel arrangements like hotel, flights, visa processing, sightseeing, travel insurance, forex and other travel needs as required for the client.
- Attending the product training programs at the head office.
