P Vinay

Result-driven Human Resources Director with a decade-plus legacy of operational excellence in the hospitality and BPO industries. Adept at transforming HR departments through structured process architecture, rigorous cost control, and performance-led training programs. A specialist in large-scale talent acquisition and employee engagement strategies that reduce turnover and drive operational efficiency.

Successfully led HR functions for prestigious brands in Kuwait, Qatar, and India, ensuring 100% statutory compliance and world-class service delivery.

Director of Human Resources at SVN Club (Arkan Company) (2024-05 – Present)

Strategic workforce planning, organizational development, budgeting and cost control, policy architecture, and talent acquisition

• Developed and executed HR strategies aligned with business goals for luxury hospitality environments
• Managed full employee lifecycles for diverse, international workforces
• Led culture-building initiatives to ensure service standards met brand promises
• Managed multi-million dollar annual HR budgets overseeing payroll and benefits administration
• Authored and implemented comprehensive HR policy manuals and Standard Operating Procedures (SOPs)
• Directed global recruitment campaigns for specialized talent across multiple continents

Director of Human Resources at Zulal Wellness Resort (2022-01 – 2024-04)

Strategic workforce planning, organizational development, budgeting and cost control, policy architecture, and talent acquisition in wellness environment

• Developed and executed HR strategies for luxury wellness environments
• Managed full employee lifecycles for international workforces
• Improved guest satisfaction scores through staff engagement initiatives
• Managed multi-million dollar annual HR budgets
• Ensured compliance with Qatari Labor Laws

HR Manager at Pyramid Continental Hotel (2020-03 – 2021-12)

Performance management, employee relations, training and development, compliance and audit

• Designed and implemented KPI frameworks and appraisal systems
• Acted as primary mediator for complex labor disputes and grievances
• Identified skill gaps and coordinated large-scale training programs
• Ensured 100% compliance with local statutory requirements and internal corporate audits

Assistant HR Manager at Concentrix (Convergys) (2017-02 – 2020-02)

Performance management, employee relations, training and development, compliance and audit in BPO environment

• Designed and implemented KPI frameworks and appraisal systems
• Identified skill gaps and coordinated large-scale training programs focusing on BPO competencies
• Ensured 100% compliance with local statutory requirements and ISO/COPC standards
• Acted as mediator for labor disputes and grievances

HR & Payroll Supervisor at Titanic Hotel & SPA (2014-12 – 2017-01)

Payroll administration, financial integration, HRIS management, and HR operations

• Managed end-to-end payroll processing for multinational staff
• Processed tax deductions, social insurance, and final settlements (EOSB)
• Bridged gap between Finance and HR by managing labor costs and P&L reports
• Maintained employee databases and digital records ensuring data integrity

Finance & HR Supervisor at Shikhar Pub & Restaurant (2010-04 – 2014-11)

HR operations, payroll coordination, financial integration, and administrative support

• Managed payroll processing and compliance
• Handled financial integration between HR and Finance departments
• Maintained employee records and administrative documentation

HR Coordinator at Hewlett Packard (2008-11 – 2010-02)

Onboarding and documentation, benefits coordination, and HR administrative support

• Streamlined induction process for new hires
• Managed background verifications and administrative enrollment
• Managed employee insurance programs and leave tracking
• Provided daily HR administrative support for high-volume corporate environment

Bachelor of Commerce in Commerce – Bangalore University (2004 – 2008)

Pre-University in General Studies – Karnataka PU Board (2002 – 2004)