Head Cashier - POTHYS RETAIL PVT LTD - Trichy
(2021-01 - 2026-04)
- Administered cash handling procedures, including counting, withdrawals, and maintaining high levels of security.
- Managed team of cashiers, overseeing shift scheduling, performance evaluation, and training to enhance efficiency.
- Streamlined the returns and exchanges process, making it faster and more user-friendly, thus improving customer experience
- Provided feedback to senior management on frontline operations, influencing policy changes and operational improvements.
- Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
- Spearheaded a customer loyalty programme, increasing repeat business and enhancing brand loyalty.
- Cross-checked financial transactions at end-of-shift, checking cash and card payments against shift transactions to detect discrepancies.
- Closely monitored cashier operations to tend to colleagues requiring assistance.
- Coordinated scheduling for cashier staff, ensuring optimal coverage during peak hours and special events.
Cashier - POTHYS RETAIL PVT LTD - Trichy
(2017-04 - 2020-12)
- Improved store reliability by verifying cash-on-hand amounts and allocating resources.
- Kept service fast and productive by efficiently processing credit and debit payments.
- Reduced payment delays by handling high-volume credit and cash via point of sale.
- Strengthened team performance by training new staff on cashiering and service.
- Supported sales engagement by keeping product promotion and policy knowledge current.
- Protected cash flow by minimising fraudulent transactions through note assessment.
Billing and Cashier Executive - ARRS SILKS - Hosur
(2011-01 - 2017-03)
- Improved payment accuracy by reviewing invoices and requisitions before processing.
- Strengthened shift readiness by verifying cash-on-hand amounts during opening and closing.
- Supported trustworthy financial reporting by handling cash, card, and voucher payments accurately.
- Reduced checkout friction by scanning items on POS machines and processing transactions.
- Enhanced customer experience by completing transactions quickly and accurately at checkout.
- Increased transactional flexibility by adapting to new payment systems and technologies.
- Delivered reliable order throughput by processing over 300 transactions daily with accuracy.
- Protected revenue integrity by reconciling daily sales reports with cash and card receipts.
