Padmashree Das

Detail-oriented Financial Crime Analyst with 5+ years of experience in AML investigations, fraud detection, transaction monitoring, SAR-related investigations, chargeback analysis, account takeover (ATO), payment fraud, and customer risk reviews within regulated financial environments. Experienced in identifying suspicious activity, conducting enhanced due diligence (EDD/CDD), investigating complex financial crime cases, and supporting compliance operations. Skilled in working with risk management tools, analyzing transaction patterns, and collaborating with compliance, legal, and security teams to mitigate financial crime risks and ensure regulatory compliance.

Strong analytical, decision-making, and stakeholder management abilities with experience handling high-volume investigations while maintaining quality and productivity standards.

Financial Crime Analyst - TaskUs - India

(2022-04)

• Investigated suspicious financial transactions and account activities to identify potential money laundering, fraud, and financial crime risks.
• Conducted 360-degree fraud investigations involving Account Takeover (ATO) identity theft, payment fraud, ACH fraud, check fraud, PTO, TOA, and first-party fraud cases.
• Reviewed alerts generated from transaction monitoring systems based on predefined risk thresholds and escalated suspicious activity when necessary.
• Performed customer risk assessments and enhanced due diligence reviews to identify red flags associated with core banking and payment fraud.
• Investigated whistleblower complaints related to account hijacking, fraudulent fund transfers, ACH transactions, RDC checks, and payment abuse.
• Collaborated with compliance, legal, and fraud prevention teams to support financial crime investigations and improve fraud control frameworks.
• Supported fraud strategy implementation through retroactive analysis and current-state fraud risk assessments.
• Maintained high productivity and quality standards while handling complex financial crime cases in a regulated environment.
• Identified operational improvement opportunities to strengthen fraud prevention and compliance processes.

Payments & Fraud Risk Specialist / Senior Financial Crime Analyst - Tele Performance - Hyderabad, India

(2021-01 - 2022-03)

• Investigated payment fraud, account takeover (ATO), cookie theft (CT), true name fraud, family fraud, and suspicious customer activities.
• Used Customer Investigation Tool (CIT) and risk management systems to analyze transaction patterns, customer behavior, and fraud indicators.
• Conducted detailed investigations into chargebacks, card disputes, payment declines, and suspicious financial transactions.
• Analyzed customer transaction trends using spreadsheets, filters, and data analysis techniques to identify emerging fraud risks.
• Detected and escalated unusual account behavior and financial crime red flags in accordance with internal policies and regulatory requirements.
• Worked in a fast-paced, policy-driven financial environment while meeting strict productivity and quality KPIs.
• Collaborated with internal stakeholders including compliance, risk, operations, and fraud teams to resolve complex investigations.
• Identified new fraud trends and contributed to process improvement initiatives to strengthen fraud prevention controls.

Transaction Risk Analyst - Tech Mahindra

(2020-09 - 2020-12)

• Reviewed and analyzed financial transactions to identify suspicious activity and operational risks.
• Investigated potential fraud cases and escalated suspicious findings to management in line with compliance procedures.
• Performed transaction monitoring and account activity reviews to detect unusual customer behavior and fraud patterns.
• Verified customer documents and identified fake or suspicious documentation during risk investigations.
• Assisted in fraud pattern identification and supported risk mitigation initiatives.
• Worked within regulated operational and compliance frameworks while maintaining investigation accuracy and turnaround time targets.

Operation Executive (Mutual Fund service) - Karvy Stock Broking Ltd

(2018-05 - 2020-06)

• Transaction monitoring
• KYC Verification
• Customer Handling
• Client Acquisitions with cold calling

Accounts Executive - Bluechip corporate investment center

(2017-06 - 2018-03)

• Transaction monitoring
• Record keeping, Journal entry and Book keeping
• Customer KYC Verification
• Financial Asset allocating

M.com FC - Accounting and Finance - Utkal University