Palash Ghosh Hazra

Deputy General Manager at Egis India Consulting Engineers Pvt Ltd (2023-01 – Present)

Serve as Owner's Engineer for high-value metro infrastructure projects, coordinating across clients, OEMs, contractors, and regulators to meet milestones and delivery schedules.
Negotiated vendor contracts for special depot machinery, achieving ~15% cost savings on equipment procurement.
Oversee Defect Liability Period (DLP) and AMC operations for new metro systems, enforcing maintenance standards to maximize system uptime.
Drive techno-commercial decision-making across tenders and execution phases, resolving bottlenecks and expediting regulatory approvals.
Ensured 100% compliance with railway regulatory and safety standards across all project phases.
Led rake testing and regulatory certification of BEML-manufactured trains for KMRCL's Metro Railway Kolkata deployment.

Senior Manager at CRRC Dalian Co., Ltd (2021-01 – 2023-01)

Led rolling stock operations, service delivery, and stakeholder coordination for metro rail projects.
Acted as primary interface between OEM, Metro Railway, and regulatory authorities for technical approvals.
Managed testing, commissioning, and technical certification of metro train systems.
Implemented KPI-based reporting systems, improving operational visibility and performance tracking.
Conducted executive-level reviews for CRRC Dalian / Metro Railway Kolkata contracts, resulting in a 20% improvement in Net Promoter Scores (NPS) and identification of key project enhancement opportunities.

Senior Manager – Project Management at Titagarh Wagons Limited (2014-06 – 2021-01)

Directed refurbishment of 7 ageing metro train rakes, extending operational life by several years and avoiding significant capital replacement costs.
Orchestrated launch of the 54-car EMU/MEMU manufacturing programme, reducing projected production cycle time by 20%.
Implemented IoT-enabled predictive maintenance strategies to reduce unplanned downtime by 15–25%.
Streamlined project communication across engineering and production, resulting in a 30% reduction in design-to-production inconsistencies.
Deployed MS Project scheduling tools, improving on-time delivery and cross-team coordination by 20%.
Introduced process improvements that boosted workflow efficiency by ~20% through waste reduction and resource optimization.

Senior Engineer – Customer Support at Autometers Alliance Limited (2007-12 – 2014-06)

Installed and commissioned Train Information and Passenger Information Systems across 23 metro stations and 13 trainsets.
Commissioned inverter and DC-DC converter systems across 6 new AC metro train rakes, enhancing onboard power reliability.
Led installation of 96 inverters/converters for Metro Railway Kolkata, completing the project 10% ahead of schedule.
Secured contract renewals and ensured 100% compliance with technical/commercial specifications, driving consistent revenue growth.

Engineer – Sales & Service at Technofour India Pvt Ltd (2002-06 – 2007-11)

Reduced average MTTR by 20% for industrial clients by optimizing spare parts availability and streamlining on-site repair protocols.
Improved Overall Equipment Effectiveness (OEE) by 10% for key manufacturing clients through enhanced operator training and preemptive maintenance.
Reduced average repair turnaround time by 20% for complex NDT systems by developing faster diagnostic protocols.
Provided expert technical support that secured 25% of renewals and assisted the sales team in achieving a 15% increase in service contracts.

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