Palash Jain

Results-oriented Human Resource Professional with over 11 years in Talent Acquisition, HR Operations, and Employee Engagement across diverse sectors. Specializes in aligning recruitment strategies with business objectives, building effective teams, and ensuring compliance. Proven expertise in streamlining hiring processes and executing large-scale recruitment initiatives.

Senior Manager (Accounts) – Recruitment - Technozis Private Limited - Jaipur

(2024-06)

• Leading recruitment operations across IT, Non-IT, lateral, and executive search functions.
• Driving recruitment strategies aligned with financial and organizational goals
• Managing audits, manpower planning, payroll coordination, and compliance
• Monitoring KPIs and mentoring recruitment teams for performance optimization
• Overseeing vendor partnerships and implementing scalable hiring practices

Delivery Manager – Operations - Vimerse Infotech India Pvt. Ltd. - Jaipur

(2022-09 - 2024-04)

Technologies worked on: MS Dynamics, Data Science, Data Engineer, DevOps and many more niche stacks. Clients Worked on: Birlasoft, IBM, Infosys, Cognizant, EY. Salesforce: Sales cloud, Service Cloud, Marketing Cloud; SAP: All modules (Functional & Technical)

• Spearheaded project planning, resource allocation, and recruitment delivery
• Oversaw business development, team management, and client handling
• Conducted technical screenings and led hiring initiatives across IT and Non-IT roles
• Introduced new sourcing tools and improved service delivery efficiency

Lead Recruiter - DTC Infotech - Bangalore, India

(2022-03 - 2022-08)

Client worked on: Infogain

• Managed IT recruitment, account handling, and team coordination
• Delivered on key hiring targets with high quality standards
• Led full-cycle recruitment processes, ensuring alignment with organizational goals and culture fit
• Mentored junior recruiters, enhancing their skills in candidate engagement and evaluation techniques
• Collaborated with hiring managers to refine job descriptions and streamline interview processes for efficiency

Senior Analyst (Lead) - Scalenoworks People Solutions LLP - Jaipur

(2021-02 - 2022-03)

Client worked on: SLK Software, LTIMindtree (RPO), Accenture (RPO)

• Led training sessions for junior analysts, fostering skill development and knowledge sharing within the team.
• Led a 6-member team managing IT recruitment and delivery
• Handled escalations, ensured process compliance, and trained payroll practitioners
• Maintained accurate controls and reporting for payroll systems
• Analyzed complex data sets to identify trends and support strategic business decisions
• Developed comprehensive reports that enhanced operational efficiency and informed executive-level discussions
• Collaborated with cross-functional teams to streamline processes and improve project outcomes
• Implemented advanced analytical tools to optimize data interpretation and reporting accuracy

Senior Executive – HR - Just Dial Ltd. - Jaipur

(2018-04 - 2020-02)

• Executed high-volume hiring including sales, mass, and campus hiring
• Administered HR induction, employee engagement, and grievance redressal
• Ensured compliance with labor laws and managed reward programs
• Designed succession plans and improved HR processes
• Led cross-functional teams to enhance operational efficiency and drive project success
• Developed and implemented strategic initiatives to improve customer engagement and satisfaction
• Oversaw budget management, ensuring resource allocation aligned with company goals
• Mentored junior staff, fostering professional growth and enhancing team performance
• Improved processes using data-driven insights, reducing operational costs significantly
• Collaborated with senior management to define long-term strategic objectives and key performance indicators

Talent Acquisition Executive - Teleperformance India - Jaipur

(2016-02 - 2018-04)

• Managed end-to-end recruitment for BPO and contact center roles
• Conducted campus drives, vendor coordination, and onboarding processes
• Developed internal talent pipelines and enhanced TA strategies
• Developed and implemented recruiting strategies to attract top talent for diverse roles
• Conducted interviews and assessments to evaluate candidate qualifications and cultural fit
• Collaborated with hiring managers to define job requirements and establish selection criteria
• Utilized applicant tracking systems to streamline recruitment processes and improve candidate experience
• Mentored junior recruiters, providing guidance on sourcing techniques and interview best practices
• Analyzed recruitment metrics to identify trends and enhance overall hiring efficiency
• Established relationships with universities to create internship programs and pipelines for entry-level candidates
• Led diversity recruitment initiatives, promoting an inclusive workplace through targeted outreach efforts

Associate Consultant - Black Turtle India Pvt. Ltd. - Jaipur

(2014-04 - 2016-02)

Clients worked on: Barclays, Nomura, Wipro, Bank of America, World Bank

• Recruited candidates for BFSI and executive-level roles via job portals and LinkedIn
• Managed candidate screening, coordinated offer negotiations, and liaised with clients
• Led cross-functional teams to deliver strategic consulting solutions aligned with client objectives
• Developed and implemented process improvement strategies, enhancing operational efficiency across projects
• Analyzed market trends to provide actionable insights that informed client decision-making processes
• Facilitated stakeholder workshops to gather requirements and ensure alignment on project deliverables
• Mentored junior consultants, fostering skill development and promoting best practices within the team

Bachelor of Commerce - B.Com - University of Rajasthan (2011-05 - 2014-01)

Class 12th - SV Public School (2010-03 - 2011-01)

Class 10th - P.E.S. (2008-05 - 2009-05)