Facility Supervisor - HCG Manavata Cancer Hospital Unit 2
(2026-01)
Oversee the overall day-to-day facility operations to ensure a safe, clean, and efficient hospital environment.
- Plan and execute daily staff deployment to ensure adequate manpower across all assigned areas
- Conduct daily staff briefings, assign duties, and monitor performance to maintain operational efficiency
- Supervise the housekeeping department and ensure cleanliness, hygiene, and infection control practices are maintained as per hospital and NABH standards
- Perform regular floor rounds to monitor cleanliness, patient comfort, and departmental functioning
- Coordinate with Resident Medical Officers (RMOs), nursing staff, patient coordinators, and other clinical departments to ensure seamless patient care and smooth workflow
- Ensure patient rooms are thoroughly cleaned, sanitized, and prepared before admissions and immediately after discharges
- Counsel patients and their attendants regarding hospital services, address their concerns, and contribute to improving patient satisfaction
- Monitor and ensure proper Biomedical Waste (BMW) segregation and disposal in accordance with Biomedical Waste Management Rules and hospital protocols
- Maintain housekeeping checklists, daily reports, attendance records, and other departmental documentation
- Coordinate with maintenance teams for timely resolution of facility-related issues and ensure uninterrupted hospital operations
- Supervise support staff, provide on-the-job guidance, and ensure adherence to hospital policies and standard operating procedures (SOPs)
ADMIN CUM HOSPITAL IN-CHARGE - CHAITANYA NURSING HOME (SWASTI IVF & FERTILITY CENTRE)
(2024-05 - 2025-12)
Responsible for overseeing the day-to-day operations of the hospital to ensure efficiency, compliance, and high-quality patient care. The role involves managing administrative processes, coordinating departments, optimizing resources, and ensuring adherence to healthcare regulations and policies.
- Managing the complete hospital operations, patient services, facility management, and administrative support
- Develop and implement operational policies and procedures to improve efficiency and service quality
- Ensure smooth coordination between various departments such as OPD, IPD, pharmacy, diagnostics, housekeeping and support services
- Supervise and support administrative and non-medical staff
- Conduct regular training programs to enhance staff skills and productivity
- Address workforce challenges, including recruitment, scheduling, and performance evaluation
- Monitor hospital budgets, expenses, and financial performance
- Ensure adherence to healthcare regulations, accreditation standards, and hospital policies
- Oversee audits, inspections, and licensing requirements
- Ensure a positive patient experience by addressing concerns and optimizing service delivery
- Monitor patient feedback and implement improvements based on suggestions and complaints
- Manage hospital supplies, equipment, and infrastructure to ensure operational efficiency
- Coordinate with vendors and suppliers for procurement and maintenance needs
- Handle CME, CAMP, maintain physical and digital filing systems
SUPERVISOR CUM ADMIN - NEXTGEN ADVANCED IVF & LAPROCOPY CENTRE
(2023-11 - 2024-04)
- Handling Gynoflame software
- Monitoring all departments
- Team handling, handling all hospital maintenance
Manager - SANJIVAN HOSPITAL (Center For joint Replacement & Arthroscopy)
(2023-04 - 2023-11)
Managing the complete hospital operations, patient services, facility management, and administrative support.
- Handling HMS Software
- Develop and implement operational policies and procedures to improve efficiency and service quality
- Ensure smooth coordination between various departments such as OPD, IPD, pharmacy, diagnostics, housekeeping and support services
- Manage the hiring, training and performance of hospital staff
- Supervise daily administrative operations, monitoring all departments
- Maintain organized medical and employee records
- Train new employees and motivate employee
- Team handling, handling all hospital maintenance
- Handle all departments managing and overseeing
- Handle all purchasing activities related to hospital equipment
- Assist to doctor as required, coordinate with patients
Admin cum hospital in-charge & Coordinator, (handling 12 centres) - BLOOM IVF CENTRE NASHIK (Babies & us IVF center) Lilavati Hospital Bandra
(2019-06 - 2023-04)
Working in both administrative and medical capacities to ensure smooth workflow in the organization.
- Monitor and document care, assist patients to complete all necessary forms and documentation through appointments as scheduled
- Look after all monthly reports and form submission related to NMC PCPNDT WORK
- Set and monitor budgets, handle communication purchasing decisions
- Manage the overall IVF unit
- Display strong leadership skills, time management, analytical skills
- Handle all departments, prepare and maintain duty shift schedule for all employees
- Make excel sheets for all documents, handle OPD & IPD, maintain all records
- Use software for staff attendance and make salary
- Register making to maintain a housekeeping register on daily basis
- Be responsible for accounts and cashier related work
- Prepare daily reports, process journal entries in excel sheets
- Handle all petty cash and income related cash, deposit cash in bank as required
- Control overheads as per budget, send all invoice bills to head office
- Swap patient cards making and hospital treatment bill cash collection
- Maintain confidential files and records
- Multi-task, motivate employees
- Demonstrate decision making skills, problem solving ability, can do will do mentality
- Correspond with all team members and senior management
Receptionist - DOMBIVLI SHIKSHAN PRASARAK MANDAL (DSPM/YMSC) - Dombivli
(2017-07 - 2017-12)
- Handle EPABX Telephone System
- Counsel students' parents regarding sports & game programs
- Prospect, counsel, admission support, satisfy parents
- Provide general counselling and handle enquiries
- Collect fees and manage petty cash
- Keep account records
- Maintain proper attendance register daily
- Maintain confidential files and records
- Schedule and manage reception operations
- Handle incoming and outgoing calls
- Manage Reception and Front Office
- Handle couriers
- General maintenance of office
- Handle stock
- Monitor housekeeping and security related work
- Fill all documents
- Resolve problems and check office area on daily basis
- Coordinate staff
- Perform general administrative duties
Front office executive cum counselor - RICHFEEL HEALTH & BEAUTY PVT.LTD - Nashik
(2011-03 - 2015-12)
- Schedule and confirm patient appointments
- Fix appointments of patients with Doctors
- Patient follow-up
- Prepare petty cash
- Daily and monthly reports
- Make entry in Register
- Attend phone calls
- Overall front desk operations
- Manage all incoming and outgoing couriers
- New consultation - complete detailed case history, patient counselling, product counselling
- Answer telephone calls and deal with face-to-face enquiries
- Explain practice procedures to new patients
- Perform PBT and Back up of TST, Anagrow Treatment
- Make follow up calls
- Maintain confidential files and records
- Be responsible for accounts and cashier related work
- Prepare daily reports, process journal entries in excel sheets
- Handle all petty cash and income related cash
- Deposit cash in bank as required
- Control overheads as per budget
- Send all invoice bills to head office
- Handle patient card making and hospital treatment bill cash collection
- Multi-task, prioritize and be flexible with changing business requirements
- Assist with events planning
- Handle Sakal, Lokmat, Times of India exhibitions
- Be responsible for medicine follow up
- Demonstrate decision making skills and problem solving ability
Telephone Operator cum office assistant - ABHAY ISPAT (INDIA) PVT. LTD. - Ghatkopar
(2010-06 - 2010-12)
- Attend visitors
- Handle EPABX
- Overall front desk operations
- Manage all incoming and outgoing couriers
- Handle staff MIS report
Receptionist - RELIANCE INDUSTRIES LTD. - Lower Parel / Worli
(2008-03 - 2009-02)
- Attend visitors
- Make entries in registers
- Telephone operator handling EPABX
- Overall front desk operations
- Manage all front office operations
