Pallavi Mokkarala

A dedicated, enthusiastic and performance-driven individual, always seeking to actively explore interests. Actively looking to provide customer satisfaction by building innovative, smart CRM functionalities.

Engineer at Stryker Global Technology Centre (2024-06 – Present)

• Created multiple apex classes, triggers and LWC components to meet business requirements
• Gained great level of understanding of the Salesforce security and sharing model, worked on multiple integration models of SFDC/SVMX with ERP systems like SAP and JDE
• Worked extensively on Servicemax in multiple projects - configuration and code
• Worked on core concepts like campaign management, email-to-case and Trigger framework
• Managed sandbox-to-production deployments for Salesforce and Heroku
• Handled multi-level environment strategy using Git and Azure DevOps
• Worked on the optimization of the release process to facilitate multi-project deployments
• Worked on Power BI and Power Automate
• Built interactive dashboards and automated workflows
• Acted as a middleman between business stakeholders across multiple countries
• Analyzed requirements through regular calls and meetings
• Guided and coordinated contractors across different projects
• Handled Azure boards for delivery of user requirements

Intern at Stryker Global Technology Centre (2023-07 – 2024-06)

• Underwent extensive Salesforce training and worked on multiple SFDC enhancements
• Implemented Salesforce PoCs for bar-code scanning integrations, custom login flows, omnichannel and macro functionalities
• Worked on 50+ workflows and process builder conversions to Apex code to support evolving Salesforce functionalities

Integrated B. Tech + M. Tech in Computer Science with Data Science – VIT University (2019 – 2024)

10+2 Higher Secondary Education in General – FIITJEE Junior College (2017 – 2019)

Secondary School Education in General – Bharatiya Vidya Bhavan (2017 – 2017)