SAP SD Consultant
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Having over 13+ years of domain experience in inside sales profile and completed training in SAP SD. Strong team orientation & leadership qualities, hardworking and enthusiastic. Familiar in understanding the requirements of Industries.
Team player with high calibre interpersonal and presentation skills. Energetic self-starter, able to get the job done on time and within diverse situations. Adaptability and quick learning capability. Have a quality to develop healthy social and professional relationship.
Senior Counsellor - MAAC (2023-12 - 2024-10) - Calling on database from various sources and leads on CRM for generating walk-ins.
- Counselling and conversion of walk-ins to admission.
- Batch scheduling and coordination with faculty.
- Working on CRM and making reports in excel and segregating leads from various sources with remarks and working on the data accordingly.
- Coordinating with students, Parents and staff.
- Taking care of operational activities at the Centre and overall revenue generation.
- Batch management and conducting events and activities inside the Centre for students.
- Handling queries and complaints of the students and parents.
- Interacting with the HR of various companies for placement of students.
- Lead generation through various activities and student references.
- Maintaining student records and admission documents and preparing reports as and when asked by the management.
Advisor - Rus Education India Pvt. Ltd. (2022-01 - 2023-05) - Responsible for guiding potential students to enrol in MBBS program in universities based in Caribbean.
- Following up on leads on CRM on a daily basis (through WhatsApp chat).
- Making presentations based on the Medical University and promoting the University on its social media platform by presenting informative videos.
- Handling enquiries obtained through SMS and e-mail campaign.
- Screening the documents and guiding the students through the Visa process.
- Participating in webinars, seminars and MBBS Admission Expos.
- Coordinating with the University Administration team regarding admission of students.
- Generating leads from references provided by students.
Executive - VIBGYOR School (2018-09 - 2020-06) - Addressing, handling or re-directing queries with regards to admission on time.
- Post registration, taking the parents on a school tour.
- Informing the parents of fee structure & School timings.
- Updating forms & allotting house divisions.
- Assisting the parents in selection of all optional facilities - Handle enquiries received through phone (toll free), web and email.
- Generate and qualify leads through outbound cold calling.
- Convince the parents /potential customers to visit the school premises.
- Follow up on no show cases.
- Make post school visit calls to the same parents /potential customers to enquire on their experience and check if all doubts were well catered.
- Manage up-sell and cross-sell opportunities within the group (as and when the group is ready).
- Ensure 100% capturing of potential parent interaction data in ERP and generate related reports Centre Manager - Paratus Systems (2018-01 - 2018-05) - Managing Centre operations and team handling - Motivating staff members & actively involved in branding activities.
- Managing dropout of students/refunds of branch.
- Making strategies for increasing revenue for the Centre and batch management.
- Reviews of sales, marketing, Centre operations and placement.
- Implementations of various activities & processes for the business growth and improvement of the Centre. Sr. Counsellor - Bankedge (2015-09 - 2017-10) - Screening suitable candidates through interview.
- Giving proper guidance to the students to choose BFSI sector as a career and undergo training for the same.
- Developing strategies for marketing and promotional activities to generate walk-ins for the Centre.
- Coordinating with HR for placement activities.
- Batch management and coordination.
- Giving batch launch Seminar and induction to the students.
- Coordinating with Jr. Counsellor for CRM and other reports on daily basis.
Manager - Customer Acquisition - Frankfinn Institute of Air Hostess Training (2014-07 - 2015-09) - Giving Centre seminar on daily basis.
- Pre counselling and post counselling of students to screen them for appropriate course.
- Maintaining rapport with students and their parents.
- Batch Management and coordinating other activities related to batch, including parent teacher meeting.
- Supervision of grooming and other policies at the Centre.
- Handling database of students, queries and complaints. Sr. Counsellor - NIIT (2012-11 - 2014-07) - Handling cash and walk-ins.
- Giving proper guidance to the students and suggesting appropriate courses.
- Handling registration, queries and complaints.
- Updating and managing databases.
- Taking reporting of Jr. Counsellors about daily activities and follow-ups and providing proper guidance.
- Conducting Centre seminars, representing in college seminars and EDU-Fest.
- Coordinating with other departments for backend activities.
Counsellor & Administrator - WLCI COLLEGE (2010-01 - 2012-10) - Giving proper guidance to the students for choosing appropriate career courses.
- Representing the College on EDU-Fest.
- Coordinating with other departments for backend activities.
- Handling queries and managing all the routine activities.
- Handling cash and walk-ins and giving them all the required information about services.
- Updating database on CRM and taking proper follow-up on appointments.
- Taking care of all the requirements of the Centre.
MBA (PGPM) - Asia Pacific Institute of Management Studies (AIMS) Delhi (2009) B. Sc BT - MATS College, Pt. Ravishankar Shukla University (2006) 12th - Adarsh Vidyalaya (C.G Board) (2003) 10th - Adarsh Vidyalaya (C.G Board) (2000)
