Manager – HR & Administration - ITUS Sports and Safety Pvt. Ltd.
(2025-04 - 2025-12)
- Spearheaded end-to-end HR operations including recruitment, onboarding, policy implementation, and compliance management for 50+ employees
- Managed payroll processing and statutory compliance (PF, ESI, Insurance, Gratuity) with 100% accuracy and zero audit findings
- Implemented employee engagement initiatives that improved retention rate by 25% and reduced attrition from 35% to 20%
- Led procurement operations by negotiating vendor contracts, achieving 15% cost reduction while maintaining quality standards
- Streamlined HR processes and documentation systems, reducing administrative processing time by 30%
Team Leader – Recruitment - Credence Resource Management
(2024-10 - 2025-03)
- Led a team of 20 recruiters, achieving 120% of quarterly hiring targets by filling 150+ positions across IT and non-IT domains
- Executed mass hiring campaigns and walk-in drives, sourcing 200+ candidates monthly through Naukri, LinkedIn, and employee referrals
- Reduced time-to-hire by 40% through process optimization and implementation of structured interview frameworks
- Maintained candidate database of 5,000+ profiles and generated weekly recruitment reports for stakeholder review
Lead HR - Concentrix Daksh Services India Pvt. Ltd.
(2022-03 - 2024-06)
- Managed full-cycle recruitment for BPO operations, hiring 300+ customer service representatives annually with 90% offer acceptance rate
- Led a team of 6 HR professionals, providing mentorship and performance coaching that improved team productivity by 35%
- Conducted 500+ interviews and maintained 85% quality hire rate through robust screening and assessment processes
- Implemented employee grievance resolution mechanisms, resolving 95% of cases within 48 hours and improving employee satisfaction scores
- Coordinated onboarding programs for 50+ new hires monthly, achieving 95% completion rate within first week of joining
Senior HR Executive - WNS Global Services
(2021-07 - 2022-03)
- Executed end-to-end recruitment across multiple verticals, successfully closing 180+ positions within 9 months
- Collaborated with hiring managers to understand job requirements, conducting technical screenings that improved candidate quality by 40%
- Managed employee exit processes including interviews, full & final settlements, and documentation for 100+ employees
Manager – HR & Procurement - ITUS Sports and Safety Pvt. Ltd.
(2020-07 - 2021-06)
- Established HR department from ground up, developing policies, processes, and systems for workforce of 40+ employees
- Managed procurement operations, negotiating with 15+ vendors and achieving 20% cost savings on supplies and services
- Handled complete HR operations including recruitment, onboarding, payroll coordination, and compliance management
HR Executive - Fareportal India Pvt. Ltd.
(2019-07 - 2020-01)
- Supported recruitment activities across IT and operations teams, screening 100+ resumes weekly and coordinating interviews
- Managed new hire onboarding, ensuring smooth integration and 90% retention rate during probation period
Project Coordinator & HR - Online Biz Solutions
(2018-06 - 2018-12)
- Coordinated digital marketing projects (SEO, SMM, PPC) for 10+ clients, ensuring timely delivery and client satisfaction
- Managed client communications and prepared project quotations, contributing to 30% increase in client acquisition
HR Recruiter - WakeNSee Consultancy
(2016-04 - 2017-11)
- Sourced and screened candidates through job portals (Naukri, Monster, LinkedIn) and employee referrals for client requirements
- Successfully closed 80+ positions across IT, ITES, and manufacturing sectors with 75% offer-to-join ratio
