Pammi Kumari

Results-driven Business Executive with experience in Relationship Management at Shriram Finance Limited. Skilled in customer relationship management, lead generation, loan sales, customer acquisition, and client servicing. Experienced in identifying customer financial needs, explaining financial products, maintaining strong customer relationships, and achieving business targets.

Possess good communication, problem-solving, and teamwork skills with a customer-focused approach. Committed to delivering quality service while contributing to organizational growth.

Business Executive - Shriram Finance Limited - Giridih, Jharkhand

• Built and maintained strong relationships with new and existing customers.
• Identified customer financial needs and recommended suitable loan and financial products.
• Generated new business through field visits, customer referrals, and lead generation activities.
• Guided customers through the loan application process and ensured timely completion of documentation.
• Verified customer documents and coordinated with internal teams for smooth loan processing.
• Followed up with customers to ensure timely loan disbursement and excellent customer service.
• Achieved assigned business and sales targets through effective customer engagement.
• Resolved customer queries and provided prompt after-sales support.
• Maintained accurate customer records and prepared daily activity and sales reports.
• Worked closely with branch staff and team members to improve business performance while ensuring compliance with company policies.
• Managed and maintained strong relationships with existing and prospective customers.

Bachelor of Computer Applications - BCA - Vinoba Bhave University Hazaribagh, Jharkhand