Pankaj Gusain

Frontend Engineer with 4+ years of experience building scalable, multi-tenant web platforms using React, TypeScript, and Next.js. Proven track record of delivering config-driven architectures, reusable component systems, and performance-optimized applications in enterprise environments at Accenture and Sprinklr.

Software Development Engineer at Unify Technologies | Client: Sprinklr (2025-04 – Present)

• Led frontend development for the Care Community platform, mentoring a team of 4–5 engineers through code reviews, architectural discussions, and technical decision-making.
• Engineered 50+ config-driven reusable widgets and components deployed across 20+ enterprise client communities, enabling scalable and customizable multi-tenant experiences.
• Designed a unified query abstraction layer and custom hooks to standardize GraphQL query construction and centralize state management across URL params, widget configs, and form values; reducing duplication and ensuring consistent API payloads.
• Contributed 20+ reusable components, hooks, and utilities to the internal community-web design system, standardized across the entire platform.
• Enforced accessibility and quality standards through Storybook documentation, Jest testing, and WCAG/ARIA compliance across all delivered components.

Frontend Developer (Promoted from Associate) at Accenture (2021-08 – 2025-02)

• Built an AI-powered self-service dashboard to visualize email processing metrics with configurable workflows, rules, and user access management, eliminating manual backend requests for configuration changes and empowering non-technical users directly.
• Developed the frontend for a multi-tenant, multilingual GenAI HR chatbot, delivering real-time query handling and metrics visualization across the organization, reducing dependency on manual HR interventions.
• Architected config-driven, reusable UI component systems standardized across multiple client deployments, improving scalability and reducing per-client delivery time using feature flags.
• Optimized Webpack build pipeline and React rendering performance, reducing build times by 30% through code splitting, caching strategies, lazy loading, and service workers.
• Integrated SSO and OAuth authentication and resolved frontend security vulnerabilities including CORS and XSS, enforced through SonarQube and Black Duck scans.
• Mentored junior developers and led client-facing demos, aligning frontend deliverables with business goals in an Agile environment.

Bachelor of Engineering in Computer Science – Galgotias University (2017-08 – 2021-05)