Pankaj Nathu Dandgavhal

Result-oriented Agile Project Manager and Agile Delivery Manager with 17+ years of IT industry experience, including 7 years of onsite client-facing experience across the UK, Canada, and Australia, and 9 years focused on Agile Project and Delivery Management within the Payments and Banking domain. Proven expertise in Scrum and Kanban frameworks, sprint planning, backlog grooming, retrospectives, and release management to deliver iterative value at scale for global banking and payment gateway clients including Aviva (UK), National Bank of Canada, TD Bank, and Westpac Banking Group & ING (Australia). Skilled in end-to-end Agile delivery execution, client and stakeholder management, risk mitigation, financial and resource management, and cross-functional team leadership, with a strong background in PMO/COE governance, EVM-based financial tracking, and PCI-compliant payment gateway delivery.

Agile Delivery Manager at Procap (2026-02 – Present)

• Leading Agile delivery for a US-based client, driving daily sprint execution and stakeholder coordination within an IT startup environment.
• Partnering with cross-functional teams to plan, prioritize, and track deliverables through Agile ceremonies, ensuring iterative and predictable value delivery.

Agile Project Manager / PMO & COE Manager at Aurus Tech. Pt. Ltd. (2017-08 – 2025-12)

Global Payments & Banking Programs | Instore Integrated Payment Solutions. Led Agile delivery of global payments projects and multi-country solution rollouts, serving as SME in the Payments & Banking domain while running Scrum/Kanban ceremonies across distributed teams.

• Directed end-to-end Agile product ownership for a large-scale retail transformation initiative, coordinating sprint delivery across 3 globally distributed teams.
• Established a structured quarterly customer review cadence, converting client feedback into actionable backlog and roadmap prioritization decisions.
• Strengthened executive visibility through data-driven status reporting, risk tracking, and delivery dashboards, enabling proactive Agile decision-making.
• Led the PMO/COE function, governing Agile portfolios and programs organization-wide, tracking project financials using Earned Value Management (EVM) and maintaining budget adherence.
• Set up an org-wide PPM tool to manage internal and external Portfolios, Programs, and Projects, acting as the bridge between CXO leadership, client relationship teams, and delivery teams.
• Managed instore POS/headless POS integration programs (Toshiba, NCR) enabling tap-to-pay and scan-to-pay acceptance through Agile release cycles, alongside settlement and reconciliation engine delivery.
• Collaborated with DevOps teams on CI/CD pipelines (Git) to streamline sprint releases, and led UAT and regression testing cycles ensuring PCI-compliant, functionally accurate releases.
• Received merchant recognition for on-time delivery of the instore integrated solution against an aggressive Agile release timeline.

Agile Project Lead / Test Lead at Wipro Technologies Ltd. (2008-06 – 2017-07)

Onsite-Offshore Coordination for Aviva (UK), National Bank of Canada, TD Bank, Westpac Banking Group (Australia)

• Worked onsite as an offshore coordinator across the UK, Canada, and Australia, facilitating daily scrums, sprint planning, and requirement gathering to deliver projects within committed Agile timelines.
• Translated business needs into functional specifications, user stories, and acceptance criteria, defining product development processes that improved release velocity by 15%.
• Tracked project financials using Earned Value Management (EVM), maintaining budget adherence across sprint cycles.
• Led GUI, sanity, integration, functional, and system testing cycles; prepared and reviewed test scenarios, test cases, and release management documentation.
• Managed team delegation, mentoring, and performance monitoring; reduced end-user reported defects by 15% through rigorous regression and system testing.
• Received client recognition for timely delivery against aggressive project timelines.

Master in Computer Science – University of Pune (2004)