Hospital Operations
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I am a highly skilled and adaptable professional with over 10 years of experience in hospital operations, operations support, patient experience, and administrative functions across the healthcare and humanitarian sectors. My expertise spans field support activities with international Organizations, Hospital front office management, patient care management, and operations.
Dedicated and results-driven Operations Professional with over 11 years of experience spanning international organizations, healthcare, and construction sectors. Proven expertise in streamlining complex internal processes, managing large-scale field logistics for the United Nations (IOM), and overseeing day-to-day project operations. An MBA graduate and three-time GEM Award winner recognized for excellence in service delivery and operational efficiency.
Accomplished Senior Patient Experience Officer and Process Champion with a deep background in healthcare operations and front-office management. Specialized in team training, onboarding, and implementing quality standards like AIDET to enhance service excellence. Holds a Master of Business Administration and is ASQ certified for significantly reducing Turnaround Time (TAT) in clinical processes while maintaining high quality standards.
Versatile Operations Assistant with a strong foundation in field support, administrative coordination, and data-driven decision-making. Extensive experience handling high-stakes logistics, including airport services and immigration documentation for international bodies. Combines practical field expertise with advanced certifications in Data Analytics and Digital Marketing to drive organizational growth and process improvement
Master of Business Administration (MBA): Completed at SUBHARTI University between April 2022 and April 2024.
Bachelor of Arts (BA): Earned from MATS (Mahaveer Academy of Technology and Science) from May 2016 to May 2019.
Senior Secondary (12th): Completed at Sarvodaya Co-Ed Senior Secondary School in May 2011.
Secondary (10th): Completed at Delhi Kannada School in May 2008
