Manager- HR In The Fern Hotels & Resorts
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HR and operations professional with 15 years of experience in HR administration, recruiting, payroll management and backoffice operations. Skilled in employee lifecycle management, compliance, workforce planning and HR analytics. Proficient in SAP, CRM and advanced Excel for data-driven decision making.
Expertise in industrial relations, training programs and talent acquisition. Strong background in production vs manpower cost analysis and cost optimization. Skilled in streamlining HR processes, enhancing employee engagement and driving organizational efficiency.
A results-driven leader with a strategic approach to HR and operational excellence, ensuring alignment with business goals and workforce productivity.
Human Resources Manager The Fern Residency Rajkot- Series By Marriott January 2025 - Present
Managing HR operations for a luxury hotel with 200+ staff. Implementing training programs to enhance guest service standards. Leading recruitment for all departments including front office, housekeeping, F&B production & service.
Managing daily dissemination of comprehensive human capital and fiscal reports to executive leadership, highlighting key performance indicators and budgetary analyses. Ensuring perpetual contractual and regulatory compliance through regular, in-depth contractor briefings to mitigate organizational risk. Proactively soliciting feedback to boost morale and coordinating compelling monthly employee engagement initiatives.
Conducting daily inter-departmental colloquia on safety and security protocols. Meticulously auditing organizational licensure and expiration dates. Leading innovative projects to improve departmental efficiency and enhance overall employee satisfaction.
Spearheading initiatives that have demonstrably increased departmental efficiency by X% and led to a Y% increase in employee satisfaction.
Assistant HR Manager Majestic Holidays India - Hotel & Restaurant June 2019 - December 2024
Assisted in recruitment for 150+ positions across hospitality departments. Managed employee records and payroll processing using SAP HR module. Coordinated training sessions on customer service and safety standards. Handled all types of ESIC, EPF and compliances monthly.
HR Executive Hotel Delite Grand August 2010 - May 2019
Handled initial screening and onboarding for all new hires. Maintained attendance and leave records for 100+ employees. Supported grievance redressal and employee welfare activities. Routinely visited campuses and institutes for hiring candidates and ensured smooth recruitment processes.
June 2015 - May 2017
Narsee Monjee Institute Of Management Studies- Mumbai, Maharashtra
July 2011 - May 2015
Eastern Institute For Integrated Learning In Management, Kolkata
