Paramjeet Singh

Dynamic HR & People Operations professional with 18+ years of leadership experience in the Indian Air Force, including 5 years at Air Headquarters handling veteran services, HR systems, and query resolution at organizational level. Proven expertise in employee engagement, grievance handling, HR systems administration, training, and audit compliance. Strong background in managing large-scale personnel interactions, mentoring individuals, and implementing structured processes to enhance workforce efficiency and wellbeing.

Senior Team Leader – Administration & Personnel Management - Indian Air Force

(2008-01 - 2019-12)

• Led and mentored teams, ensuring high morale, discipline, and performance
• Managed personnel-related administration, documentation, and compliance processes
• Provided mentorship and psychological support, helping individuals overcome stress and improve performance
• Contributed to building high-performing teams in demanding environments

Senior Non-Commissioned Officer (In-Charge – Query Cell & HR Systems) - Air Headquarters (Directorate of Air Veterans) - New Delhi

(2019-01 - 2024-12)

• Led the Query Cell handling large volumes of veteran-related cases, grievances, and service queries, ensuring timely and effective resolution
• Acted as single-point coordinator for addressing complex personnel issues, improving response efficiency and stakeholder satisfaction
• Served as Administrator for Veterans Tracking System, managing end-to-end data tracking, updates, and system reliability
• Handled .NET-based query management system 24000+ veterans, ensuring smooth digital operations and issue resolution of 3000+ queries every year with 98% resolution
• Played a key role in data management, reporting, and tracking of veteran cases at organizational level
• Coordinated with multiple departments to ensure seamless HR service delivery and problem resolution

BA - English Literature, Economics, Sociology

10+2 - Physics, Chemistry, Mathematics

Diploma - System Administrator in Computer Application