Paresh Mahanta

Assistant Manager - Operations - Genpact India

(2023-07)

USA based Electricity Distribution & Utilities Services company, Project Manager

Portfolio Governance & Stakeholder Management: Directed a portfolio of 15+ concurrent initiatives across Project Management, Contracts, Billing, and Quality control, managing a team of 25+. Governed stakeholder alignment across clients and leadership, including the Director of PM, VP of Contracts & PM, and senior PMs to align priorities, and drive delivery from planning to execution.
Process Automation: Implemented end-to-end process automation using VBA Macros, Power Automate Desktop, and Cloud, and AI-based OCR/image recognition capabilities, eliminating operational bottlenecks, reducing manual effort by 65%, saving 560+ hours monthly, and delivering $100K+ in recurring annual cost savings.
Process Improvement: Led cross-functional automation and process improvement initiatives using Lean Six Sigma (DMAIC, Kaizen, RCA) and Agile (Scrum, Kanban), improving workflow efficiency, reducing defects, enhancing data governance, and increasing reporting accuracy.
Project Management Dashboard Ecosystem: Designed and deployed Smartsheet / Power BI dashboards with real-time status visibility, escalation paths, resource management and client-facing insights to strengthen governance, while contributing to a 97% project success rate.
Performance Reporting & Contract management: Developed contract performance and win-loss analysis, project lifecycle trackers, and margin / exception monitoring frameworks, enabling early risk identification and supporting data-driven leadership decision-making.

Transition Manager - Japan based Motor Corporation

Directed the transition of South Africa regional operations, partnering with Project Management stakeholders to oversee procurement, knowledge transfer, operational handover, and process continuity. Built and led a 3-member project team, managing resources, defining responsibilities, and delivering project objectives within scope and timeline.
Designed a detailed RACI framework to align taxonomy and SOPs, clarifying roles and accountability, improving coordination, and delivering a 20% efficiency increase with a 15% reduction in errors.
Developed workforce capacity & project planning to ensure effective manpower allocation across project tasks using value stream mapping.
Coordinated with senior leadership stakeholders, including the Director of After sales, and senior Project Managers, to drive stakeholder alignment, support governance processes, and resolve project and operational challenges.
Drove the transition and setup of procurement and inventory management processes, establishing standardized workflows and enabling efficient operational execution and decision-making.

Procurement Specialist - USA based - Waste Management company

Transitioned in establishing a new role focused on vendor management, involving market research on potential waste recycling partners.
Led vendor assessment and evaluation reports, coordinated client approvals, initiated outreach, and coordinated negotiation discussions.
Managed onboarding activities by coordinating documentation workflows and handing off approved vendors to Accounts Payable.

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