Parkavi V
PATIENT COORDINATOR | HEALTHCARE OPERATIONS | PATIENT RELATIONS
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About
Healthcare professional with 9 months of hands-on experience in patient coordination and healthcare operations. Experienced in patient/customer communication, appointment and diagnostic scan scheduling, patient follow-up, slot coordination, report/CD coordination, and cross-functional coordination with hospital teams and technicians.
Seeking Patient
Coordinator / Patient Relations opportunities where strong communication and healthcare coordination skills can contribute to a patient-focused organization.
Experience
Executive – Customer Relationship | Patient Coordination / Healthcare Operations at CentAI Technologies Pvt. Ltd. (2026-01 – 2026-08)
- Coordinated patient appointments and diagnostic scan slots based on availability and operational requirements.
- Handled patient/customer calls, appointment enquiries, confirmations, rescheduling and follow-ups with clear communication.
- Scheduled and coordinated CT, MRI and DEXA scans with hospital teams and technicians.
- Worked closely with technicians and internal teams to manage slot availability, schedule changes, delays and patient requirements.
- Communicated appointment timings, changes and operational updates professionally to patients.
- Coordinated patient requirements related to scan reports, image CDs and other diagnostic-related needs.
- Maintained accurate appointment and operational updates using Google Sheets and digital platforms.
- Managed day-to-day coordination between patients, hospital staff, technicians and internal teams.
Education
M.Sc. in Cardiac Cath – Srinivas University, Mangalore
