Parkavi V

Healthcare professional with 9 months of hands-on experience in patient coordination and healthcare operations. Experienced in patient/customer communication, appointment and diagnostic scan scheduling, patient follow-up, slot coordination, report/CD coordination, and cross-functional coordination with hospital teams and technicians.

Seeking Patient

Coordinator / Patient Relations opportunities where strong communication and healthcare coordination skills can contribute to a patient-focused organization.

Executive – Customer Relationship | Patient Coordination / Healthcare Operations at CentAI Technologies Pvt. Ltd. (2026-01 – 2026-08)

• Coordinated patient appointments and diagnostic scan slots based on availability and operational requirements.
• Handled patient/customer calls, appointment enquiries, confirmations, rescheduling and follow-ups with clear communication.
• Scheduled and coordinated CT, MRI and DEXA scans with hospital teams and technicians.
• Worked closely with technicians and internal teams to manage slot availability, schedule changes, delays and patient requirements.
• Communicated appointment timings, changes and operational updates professionally to patients.
• Coordinated patient requirements related to scan reports, image CDs and other diagnostic-related needs.
• Maintained accurate appointment and operational updates using Google Sheets and digital platforms.
• Managed day-to-day coordination between patients, hospital staff, technicians and internal teams.

M.Sc. in Cardiac Cath – Srinivas University, Mangalore