Parthiban K

Seeking a challenging career. A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

Transaction Processing officer - Mphasis - WFM

(2019-08)

Preparing account related dashboard to display service targets, set by client.

• Monitoring the mailbox and processing and updating the activities into the Impact 360 tool (Blue Pumpkin)
• Processing these mails as per the defined SOP as per the defined SLA's, provided by client

Sr. Transaction Processing officer - Mphasis

(2023-03 - 2025-10)

Working in an insurance domain as transaction processing officer for underwriters. Commercial lines of business and have worked on different lines of business within International Insurance Process.

• Processing and maintaining financial documentation of customers, which includes Quotations, New Policies, Survey, Lapse, Cancellation and Renewal schedule after negotiations with third party
• Working on Commercial Broker workflow application and also have been closely involved in all process training activities
• Coordinating resolving queries with global heads through emails
• Effectively completing the everyday targets and meeting the SLAs

Senior Business Development Officer - Muthoot Fincorp Ltd.

(2025-10)

• Drove monthly and quarterly targets for financial products including gold loans, Microfinance, and personal loans
• Achieved high customer acquisition rates by turning walk-ins and local leads into active accounts
• Promoted cross-selling of value-added services like insurance, foreign exchange, and mutual funds

Bsc.cs - MGR college of Arts and science (2019)

HSC - Mazharloom higher secondary school (2016)

SSLC - National Higher Secondary school (2014)