Parveen

Licensed and detail-oriented healthcare professional with strong experience in hospital operations, international patient coordination, and cross-functional communication. Skilled in medication dispensing, inventory control, regulatory compliance and patient coordination. Proven ability to work efficiently with multidisciplinary teams while ensuring accuracy, safety and service quality.

OP Pharmacist at Saroj Speciality Hospital, Rohini, Delhi (2026-02 – Present)

Outpatient Pharmacist responsible for medication dispensing and stock management

• Actively taking part in Stock Audits and routinely counting Class A, B & C Drugs
• Dispensing medicines as per customer requirements
• Dealing with patient concerns & providing the best solution

IP Pharmacist at Max Super Specialty Hospital, Saket, Delhi (2024-05 – 2026-01)

Inpatient Pharmacist managing order allocation, inventory planning, and regulatory compliance

• Managed order allocation within defined turnaround times (TAT) while ensuring strict compliance with hospital SOPs and regulatory standards with present medical terminologies
• Maintained Schedule H1 and narcotics documentation with high accuracy
• Actively supported inventory planning, purchase requisitions, PO creation, and GRN processing
• Participated in NABH Audit 2025 and JCI Audit 2025, ensuring compliance readiness

International Patient Service (IPS) – Pharmacy Helpdesk at Max Super Specialty Hospital, Saket, Delhi (2024-05 – 2025-03)

Coordinated with international patients and internal departments for prescription processing and service delivery

• Coordinated with international patients, physicians, and internal departments to ensure smooth prescription processing and service delivery
• Managed e-prescription outreach and optimized workflows using EP conversion data
• Supported monthly revenue targets through effective coordination and follow-ups
• Demonstrated strong communication skills while handling culturally diverse international clients

OP Pharmacist at Max Super Specialty Hospital, Saket, Delhi (2024-01 – 2024-05)

Outpatient Pharmacist providing patient counseling and managing pharmacy operations

• Giving attention to detail. Effective communication
• Counseled patients, resolved billing discrepancies, and supported cash and inventory audits
• Handled narcotics, returns, and regulatory disposal of short-expiry medications
• Participated in NABH Audit 2024

Pharmacist Trainee at Janta Medical Store, Retail Pharmacy, Burari, Delhi (2023 – 2023)

9 weeks training in retail pharmacy operations and customer service

• Assisted in retail pharmacy operations and customer service
• Taking customer orders and returns. Knowledge of various brands of drugs
• Managed short-expiry medicines and condemned goods with the assistance of the pharmacist

Bachelor of Pharmacy in Pharmacy – Guru Ghasidas Vishwavidyalaya (2023)

12th in General Education – Bengali Senior Secondary School (2019)

10th in General Education – Oscar Public School (2017)