Management Training at Crowne Plaza Changi Airport (2012-12 – 2013-05)
Front Office Concierge Desk at Crowne Plaza Changi Airport (2013-06 – 2014-03)
Housekeeping Supervisor at Neelam the grand (2014-04 – 2016-05)
- Supervise and manage a team of housekeeping staff to ensure timely and quality cleaning of guest rooms and public areas
- Conduct regular room inspections to ensure high standards of cleanliness and quality
- Monitor and report on housekeeping performance metrics, such as room cleanliness and guest satisfaction
- Develop and implement housekeeping policies and procedures to enhance guest experience
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments, such as front office and FCB, to ensure seamless hotel operations
- Train and develop housekeeping staff to improve skills and knowledge
- Maintain a safe and healthy work environment, adhering to hotel policies and procedures
- Ensure compliance with hotel standards, local laws, and regulations
Housekeeping Executive at The Solitaire (2016-06 – 2018-11)
- Oversee daily housekeeping operations, including cleaning, laundry, and maintenance
- Manage a team of housekeeping staff to ensure efficient and effective cleaning of guest rooms and public areas
- Conduct regular inspections to ensure high standards of cleanliness and quality
- Develop and implement housekeeping policies and procedures
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments to ensure seamless hotel operations
- Monitor and report on housekeeping performance metrics, such as room cleanliness and guest satisfaction
- Identify areas for improvement and implement changes to enhance guest experience
Housekeeping Supervisor at Rixos saadiyat Hotel & Resort (ACCOR) (2018-12 – 2021-09)
- Supervise and manage a team of housekeeping staff to ensure timely and quality cleaning of guest rooms and public areas
- Conduct regular room inspections to ensure high standards of cleanliness and quality
- Monitor and report on housekeeping performance metrics, such as room cleanliness and guest satisfaction
- Develop and implement housekeeping policies and procedures to enhance guest experience
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments, such as front office and FCB, to ensure seamless hotel operations
- Train and develop housekeeping staff to improve skills and knowledge
- Maintain a safe and healthy work environment, adhering to hotel policies and procedures
- Ensure compliance with hotel standards, local laws, and regulations
Housekeeping Supervisor at SHAQAB Catering (2021-12 – 2023-11)
- Supervise and manage a team of housekeeping staff to ensure timely and quality cleaning of guest rooms, public areas, and facilities
- Conduct regular inspections to ensure high standards of cleanliness and quality
- Develop and implement housekeeping policies and procedures to enhance guest experience
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments, such as food and beverage and facilities, to ensure seamless operations
- Train and develop housekeeping staff to improve skills and knowledge
- Maintain a safe and healthy work environment, adhering to company policies and procedures
- Ensure compliance with Qatar laws and regulations, as well as company standards
Asst. Housekeeping Head at RR APEX Catering (2023-02 – 2024-07)
- Assist the Housekeeping Head in managing the housekeeping department
- Supervise and coordinate the activities of housekeeping staff
- Conduct regular inspections to ensure high standards of cleanliness and quality
- Develop and implement housekeeping policies and procedures
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments, such as front office and FCB, to ensure seamless hotel operations
- Train and develop housekeeping staff to improve skills and knowledge
- Maintain a safe and healthy work environment, adhering to hotel policies and procedures
Housekeeping Manager at Pleasant Tree Hotels (2024-08 – 2025-09)
- Manage and supervise the housekeeping department, ensuring high standards of cleanliness and quality
- Develop and implement housekeeping policies and procedures to enhance guest experience
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Handle guest complaints and concerns, resolving issues promptly and professionally
- Collaborate with other departments, such as front office and FCB, to ensure seamless hotel operations
- Train and develop housekeeping staff to improve skills and knowledge
- Conduct regular inspections to ensure high standards of cleanliness and quality
- Manage budget and expenses for the housekeeping department
- Maintain a safe and healthy work environment, adhering to hotel policies and procedures
Housekeeping Manager at Sterling Marbella Dehradun (2026-04 – Present)
