Parvesh Singh

Detail-oriented professional with 3+ years of experience in the travel industry specializing in customer operations, flight reservations, ticketing, and data management. Proficient in Advanced Excel, Amadeus, and Galileo with strong analytical skills and interest in Data Analytics.

Customer Support Executive – Flight Operations (Yatra Process) - iEnergizer

(2023-04 - 2026)

• Managed domestic and international flight bookings, cancellations, and rescheduling.
• Handled customer queries through calls and emails while ensuring high customer satisfaction.
• Worked on Amadeus and Galileo GDS systems for ticketing and reservations.
• Maintained customer records and operational data accurately.
• Coordinated with airlines and internal teams for issue resolution.
• Assisted in preparing reports and maintaining data accuracy.

Bachelor of Computer Applications - BCA - IIMT College of Management (2023)

12th (2018)