Head HR at ZIM Integrated Shipping Services India Pvt Ltd (2021-03 – Present)
Heading the People Management department of ZIM for Pan India and ISC Countries like Bangladesh and Sri Lanka. Spearheading the entire array of HR activities including Talent Management, Onboarding, Training & Development, Performance Management, Employee Engagement and Exit Management.
- Heading the People Management department of ZIM for Pan India and ISC Countries like Bangladesh and Sri Lanka
- Spearheading the entire array of HR activities, i.e Talent Management, Onboarding, Training & Development, Performance Management, Employee Engagement and Exit Management
- As an effective business partner and HR Head, work closely with the business heads and their management teams to understand, anticipate and provide solutions on people matters
- Maintain an integrated working relationship with Regional and Global HR and Business Management teams. Work with regional and global partners on implementation of global projects and initiatives to ensure overall alignment
- Estimate and control HR Budget's
- Managing the entire ISC headcount for translating and implementing the global HR strategies and goals into local HR plans
- Branding the company through various initiatives like Certifying it under 'Great Place to Work'
Associate VP – HR at Brandscapes Worldwide (2016-12 – 2021-03)
Senior HR executive directing HR and Admin professionals in staffing, recruitment, onboarding, HRIS and regulatory compliance. Led Brandscapes through rapid HR change and transformation programs.
- HR Organization Leadership: Senior HR executive in Brandscapes, directing 3 HR & Admin professionals in staffing, recruitment, onboarding, HRIS and regulatory compliance. Heavy emphasis on leading Brandscapes through rapid HR change and transformation programs
- International HR Launch: Created HR organization along with the local legal consultants–recruitment, staffing, onboarding, training – for both expatriates and local national hires in US, UK, Dubai, Singapore and Myanmar
- HRIS Technology: Drove transition from outdated HR systems into a fully integrated HRIS platform. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions
- Employee Relations: Introduced proactive employee relations and communications programs to resolve employee-management issues and restore the credibility and employee-centric focus of the HR organization
- HR Operations: Manage end to end generalist affairs of the organization. Trained and supervised 2 admin assistants
Assistant Vice President-HR at Yes Bank Ltd (2010-09 – 2016-12)
Assigned to help in the expansion of the Branch Banking unit of the bank for Mumbai region. Responsible for a full spectrum of HR role including HR policies and procedures, recruitment, benefits, training and incentive programs.
- Played a key role in ensuring the successful launch of Branches across MMR 1 region. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation
- Instrumental in designing, evaluating and modifying employee benefit policies, to ensure that the programs are competitive and in compliance with legal requirements
- Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues
- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force for employee-retention within the region where high turnover is the norm
- Driving the recruitment and selection piece for the region in a manner that manpower in the branches is nothing less than 80% in Branch banking and 0% gap in service staff
- Acknowledged by the Senior Management for being the top among the country for 100% hiring of a most difficult position
- Saved lakhs of rupees for the company by driving the recruitment source mix very effectively, with consultant dependency of less than 25%
- Look after the Smooth On boarding process
- Ensuring that the region at any given point of time is trained not less than 90%, and also drive training needs on an ongoing basis
- Part of the PMS exercise, for advice of compensation related benefits/increments for the region-specific employees
- Cent percent compliant in running the internal process like absconding, salary to resigned employee, leave regularization, Performance Improvement Program etc
- Running necessary transfers which balances employee need as well as company requirement
- Worked on Performance Management System which has transparency
- Successfully executed the HR audit for the region within the specified TAT, with 100% compliance
- Ideated different employee engagement activities to be done at the branch/cluster level
- Awarded for 'Positive Employee Counselling', this impacted the productivity
- Introduced for the first time employee-HR mapping that was later adopted company-wide
- Conducted various reports for Senior Management insights like 'Exit Interview', Compensation patter within the Banking competitors, Analysis on Employee Life cycle role wise, etc
Manager HR at ICICI Prudential Life Insurance Company Ltd (2007-08 – 2010-09)
Promoted to fulfill a broad range of HR functions, including recruiting & selection and training employees, overseeing disciplinary action and managing HR records. Co-chaired employee engagement surveys.
- Contributed to sound hiring decisions by streamlining the interviewing techniques
- Successfully met the hiring targets within the set TAT's
- Co-developed company's first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes
- Developed OD intervention's like automation of Dashboard's, Attrition score, Channel wise productivity, etc
- Researched and analyzed in amalgamation of expert external agencies, salary rates and benefits offered by other employers in the same sector in order to drive out Internal Parity & External Competitiveness
- Recommended specific Reward & Recognition program for attracting and retention of employee
- Played an essential role in capturing the HR scorecard
- Fruitfully Designed, Organized & conducted orientation programs
- Driving out the training needs organizing customized programs accordingly
- Awarded with an LCD TV for prompt and effective hiring
HR Manager at Nicholas Piramal India Ltd (2006-06 – 2007-08)
Healthcare sector HR Manager responsible for regional hiring, background checks, employee documentation and business partnership.
- Bucketing of region wise hiring, so as to timely launch the division as per the plan
- Conducted background checks on job candidates
- Planned and Launched 'Employee Dossier' for streamling of joining formalities
- Organize coaching and employee assistance through introduction of 'Buddy Program'
- Maintaining accurate HR database on a weekly basis
- Assisting with salary input for new joinees and resigned employee
- As a business partner, doing joint field visits once every month
- Organizing socializing activities
- Provided wide range of administrative support
HR Officer at Idealake Information Technologies Pvt. Ltd (2004-10 – 2006-06)
Recruited as the first HR member to build and execute HR operations, systems and programs.
- Developed employee handbook
- Maintained HR database
- End to end Recruitment & Selection activities
- Boosted the employee referral program for efficient hiring
- Generating offer/appointment letters to selected candidates
- Coordinating for Joining procedure
- Introduced and regularly Monitored HR budget and initiated budgetary control actions as appropriate
- Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity
- Reworked new-hire orientation program to include HR information and company resources
