Executive Assistant to Director - Lumos Automation - India
(2022-03 - 2024-08)
- Taking Minutes of the Meeting.
- Drafts replies in a proficient manner.
- Maintain all files through an effective trace filling system.
- Take dictations and type out correspondence as required by the HOD.
- Organize and coordinate the HOD's daily planner by scheduling all appointments, interviews, meetings, etc.
- Making Presentation for clients review & Making Quotations for clients.
- Have basic knowledge of Auto-CAD.
Executive Assistant to AVP - Pride Plaza Hotel, Ahmedabad - Ahmedabad
(2022-03 - 2024-08)
- Responds to all calls for the department and directs the call as appropriate.
- Drafts replies in a proficient manner and maintains up-to-date daily hotel activity information.
- Maintain all files through an effective trace filling system and maintain strict confidentiality.
- Participates in scheduled meetings, takes minutes, and processes month-end reports for HOD reference.
- Organize and coordinate daily planner, appointments, interviews, and meetings.
- Co-ordinates and blocks banquet spaces with catering sales department for in-house meetings.
Front Office & Operations Executive - Techmages Network Pvt. Ltd. - India
(2019-06 - 2020-01)
- Vendor bill entry, verification routing, signature procurement, and invoice processing.
- Front office management, welcoming clients/visitors, call handling, and visitor information.
- Maintaining registers: Bills, Visitor, Stationery, Courier, Pantry, and First-Aid Kit.
- Coordinating employee food requirements for new joinees/guests and organizing company events.
Secretary to General Manager - The Pride Hotel, Ahmedabad - Ahmedabad
(2018-01 - 2019-05)
- Verifying assigned guest rooms and VVIP rooms after housekeeping coordination.
- Monitoring guest comments or complaints, reporting to concerned department, and service recovery.
- Ensuring sales leads are confirmed, interacting with clients/internal team, and tracking productivity.
- Sharing weekly progress reports, monthly performance with team, and scheduling GM appointments.
Front Office Executive - Compass Group of Companies (PwC) - India
(2015-11 - 2017-12)
- Taking care of front office, welcoming clients, answering and transferring calls to departments.
- Maintaining petty cash, follow-up with vendors for invoices and payment process.
- Room reservation for clients, partners, and guest coordination, event planning & housekeeping oversight.
Secretary to General Manager - The Pride Hotel, Ahmedabad - Ahmedabad
(2013-03 - 2015-10)
- Verifying assigned guest rooms/VVIP rooms, guest complaint management, and sales lead follow-ups.
- Maintaining etiquette standards, compiling performance reports, and GM calendar management.
Customer Service Representative - M.C.G (Retail), Subway, AAMI Park, Bayside Motel - Australia
(2008 - 2011)
- Customer service & delight, maintaining records/reports, managing petty cash, and guest communication.
