Paul Rajesh

Railway Operations and Interface Management professional with over 17 years of experience across metro and mainline railway systems. Expertise in OCC & Station operations, CBTC/ATC systems, interface management, Human Factors & Ergonomics (HFE), railway safety, and operational readiness. Proven ability to transition railway projects from construction to operations while ensuring safety, reliability, and performance excellence across complex, multidisciplinary environments.

Operations & Interface Manager - ARX – Smart Minds | Pini Group Holding SA - Dubai

(2024-07)

• Managed multidisciplinary railway interfaces across civil, systems, operations, and maintenance throughout the project lifecycle.
• Led technical interface coordination ensuring design compatibility and smooth transition from construction to operations.
• Aligned operational, service, and maintenance requirements with infrastructure readiness and operating procedures.
• Conducted Human Factors & Ergonomics (HFE) reviews ensuring safety, accessibility, and maintainability.
• Applied railway safety standards, risk assessment, and mitigation practices to resolve interface conflicts.
• Managed interface requirements using the V-Cycle methodology and configuration control via ComplyPro.
• Coordinated with contractors, suppliers, and system integrators across multiple railway packages.

Train Controller / Depot Train Controller (OCC) - Dubai Metro–Keolis MHI Rail Management & Operation LLC/Serco Middle East - Dubai

(2020-03 - 2024-07)

• Controlled and supervised mainline and depot train operations using CBTC systems.
• Managed train movements, service regulation, and timetable adjustments during normal, degraded, and emergency operations.
• Coordinated service start-up and shutdown with OCC Duty Managers, Engineering Controllers, and depot teams.
• Granted line-side access and managed work permits in compliance with railway safety regulations.
• Led incident response, passenger flow management, and emergency coordination.
• Applied Human Factors principles to enhance decision-making and reduce operational risk.

Network Resilience / Infrastructure Access Controller - Dubai Metro Route 2020 Project – Serco Middle East - Dubai

(2016-12 - 2020-03)

• Managed infrastructure access and safe systems of work on an operational railway.
• Coordinated testing, commissioning, and planned enhancements with OCC and engineering teams.
• Reviewed work packages and permits to ensure HS&E compliance.
• Conducted site inspections, safety briefings, and operational coordination.

Station Master / Train Operator - Dubai Metro – Serco Middle East - Dubai

(2011-07 - 2016-12)

• Delivered safe and reliable metro operations as Train Operator and Station Master.
• Managed passenger service, station operations, and emergency evacuations.
• Supported degraded and emergency train operations under OCC direction.
• Participated in testing and commissioning activities during engineering hours.

Master's Degree - Life Sciences (Aquaculture) - University of Madras, India

Bachelor's Degree - Industrial Fish & Fisheries - MG University, Kerala, India