Pavan Chandani

Led end-to-end Collections and Accounts Receivable operations across Ahmedabad, Surat and Vadodara. Covering billing, collections, and payment follow-ups. Carry sound knowledge of banking collection segments including B2B, B2C, Personal Loan (PL), Credit Card, and other retail assets.

Collection Manager at Tanserv Business Process Pvt Ltd (2021-04 – Present)

Led end-to-end Collections and Accounts Receivable operations across Ahmedabad, Surat and Vadodara. Covering billing, collections, and payment follow-ups. Carry sound knowledge of banking collection segments including B2B, B2C, Personal Loan (PL), Credit Card, and other retail assets.

• Managed and coordinated with 3 channel partners (collection agencies) to ensure efficient recovery processes and performance tracking.
• Built and maintained strong client relationships to drive timely payments and reduce disputes.
• Known for methodical documentation and process-driven solutions to enhance receivables turnaround.

MBA in Finance – GLA University (2025-03)