Pavan Kumar G

Systems Programmer with 4 years of experience supporting large-scale enterprise production IBM Mainframe CICS environments. Experienced in platform administration, performance engineering, production support, and Python automation. Seeking opportunities in Platform Engineering, Automation Engineering, Production Engineering, or Site Reliability Engineering.

Systems Programmer (IBM Mainframe CICS) at Kyndryl (2022-06 – Present)

Recipient of the "Celebrating Excellence – The Best of Kyndryl 2026" Certificate of Appreciation for contributions to a production performance optimization initiative.

• Administered and maintained 450+ CICS regions across multiple environments.
• Built 15 new CICS regions and performed CICS platform upgrades across multiple LPARs supporting 440+ CICS regions.
• Performed CICS and ISV product upgrades, applied planned maintenance, and supported lifecycle management of CICS environments, including decommissioning of legacy resources.
• Led a production performance optimization initiative by analyzing system statistics, identifying bottlenecks, and implementing configuration changes.
• Achieved >99.98% reduction in VSAM file waits, 100% elimination of LSR string waits, >99.95% reduction in CICS-side DB2 wait events, and improved index buffer performance.
• Investigated Sev1/Sev2 production incidents, restored critical services with cross-functional teams, executed weekend implementations, and supported annual Disaster Recovery exercises.
• Developed Python utilities to automate operational report analysis, reducing manual effort during troubleshooting and performance investigations.

Master of Computer Applications in Computer Applications – Jain University (2022 – 2024)