Pavani Yallamilli

Results-driven professional with over 2.6 years of expertise in travel and expense operations, accounts payable, and SAP Concur audit processes at Hinduja Global Solutions (HGS). Skilled in identifying discrepancies, resolving complex expense issues, invoice verification, and payment processing. Proficient in managing high-volume transactions, ensuring policy compliance, and optimizing financial workflows.

Experienced in utilizing SAP Concur, ServiceNow, and Excel to enhance reporting and reconciliation efficiency. Recognized for accuracy, problem-solving, and driving process improvements in global financial operations.

Senior Process Consultant at Hinduja Global Solutions (HGS) (2023-12 – 2026-06)

• Execute end-to-end SAP Concur audit processes, ensuring strict compliance with company policies and financial regulations.
• Review and validate expense reports, invoices, and travel claims with high accuracy and attention to detail.
• Resolve Travel & Expense (T&E) queries from employees and stakeholders via email and ticketing systems, achieving timely issue resolution.
• Monitor and manage SLA and TAT metrics to uphold high operational efficiency and service quality.
• Identify discrepancies, policy violations, and potential risks, initiating corrective actions to mitigate financial exposure.
• Utilize ServiceNow extensively for ticket creation, tracking, incident management, and providing user support.
• Conduct daily reporting activities, including productivity analysis and volume tracking, to support process optimization.
• Address payment-related queries, bank discrepancies, and ticket escalations with 100% accuracy to ensure seamless financial transactions.
• Perform corporate card reconciliations aligned with expense reports to maintain accurate financial records.
• Operate T&E reimbursement tools such as Concur, SAP, Oracle, and other ERP platforms for expense validation and payment processing.
• Manage legal entity cases, Amex card assignments, and profile switching to ensure precise report generation.
• Collaborate with finance teams to gain exposure to Intercompany Accounting, General Ledger, Accruals, Fixed Assets, and Depreciation processes during transaction validation and reconciliation.

B.Tech / B.E. – Jawaharlal Nehru Technological University (JNTU), kakinada (2022)