Pawan Kalyan

To support and administer SharePoint Online and SharePoint Server environments by applying hands-on expertise in SharePoint administration, PowerShell automation, migrations, and Microsoft 365 services, ensuring platform stability, security, and smooth business operations.

Software Engineer at Value Labs (2024-04 – 2026-07)

• Administered SharePoint Online sites using SharePoint Admin Center.
• Managed site creation, external sharing, storage quotas, and access controls.
• Supported Microsoft 365 Groups and Teams integration with SharePoint.
• Administered OneDrive for Business sharing and security policies.
• Implemented permission structures and RBAC for business users.
• Monitored service health via Microsoft 365 Admin Center.
• Provided L2 support for SharePoint Online issues as per SLA.
• Assisted in Power Automate and Power Apps solutions integrated with SharePoint.
• Created basic documentation and SOPs for operational support.
• Supported Microsoft Teams–SharePoint integration, including channel file access issues.
• Monitored SharePoint Online service health using Microsoft 365 Admin Center and Message Center.
• Handled L2 incidents and service requests related to SharePoint Online within SLA timelines.
• Performed site audits to review permissions, storage usage, and inactive content.
• Assisted in site provisioning and decommissioning as part of lifecycle management.
• Supported Power Automate flows triggered by SharePoint lists and libraries.
• Assisted business users with metadata, views, versioning, and document management best practices.

B Pharmacy in Pharmacy – Sri Krishna Chaithanya Collage of Pharmacy (2020-06 – 2024-02)