Pawas Kumar

Results-driven Oracle Fusion Cloud SCM Functional Consultant with 4+ years of experience at Infosys delivering high-impact ERP solutions across Order Management, Inventory, and Procurement modules. Proven ability to manage 200-300 production tickets per week while maintaining SLA compliance. Combines deep Supply Chain domain expertise with hands-on Oracle R12 and Fusion Cloud proficiency to align system design with global best practices.

Holds 3 Oracle certifications including SCM, HCM, and OCI Foundations.

Senior Functional Consultant — Oracle SCM - Infosys - Bhubaneswar

(2022-01 - 2026-02)

Delivered end-to-end functional support across Oracle EBS R12 and Oracle Fusion Cloud for SCM modules including Order Management, Inventory, Purchasing, and Bill of Materials for enterprise-level clients.

• Resolved 200–300 production tickets per week with consistent SLA adherence, ensuring zero disruption to client business operations and maintaining high CSAT scores across all accounts.
• Collaborated directly with business stakeholders to gather requirements, conduct gap analysis, and translate complex business needs into Oracle-compliant functional solutions.
• Executed end-to-end testing cycles including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT) for SCM enhancements and integrations.
• Leveraged SQL and XML knowledge to support technical teams in designing custom reports, data extracts, and integration solutions aligned with client specifications.
• Participated in the formulation and documentation of client-specific business plans and solution design documents, contributing to successful delivery of enhancement projects on time and within scope.

Team Leader — City Mile Operations - Flipkart - Dhanbad

(2019-01 - 2020-12)

Led hub and last-mile delivery operations for a high-volume logistics centre, overseeing daily dispatch, route planning, and team performance management.

• Utilized SAP for scheduling, route optimization, and logistics planning, improving on-time delivery rates across the zone.
• Designed and tracked KPIs to measure team efficiency; introduced process improvements that streamlined daily operations and reduced delays.
• Coordinated cross-functional teams and delegated tasks to ensure timely and accurate completion of daily delivery targets.

MBA - Supply Chain and Logistics - Amity University (2019)

Bachelor of Computer Applications - BCA - ITM University (2017)