Circle Sales Coordinator, Sales and Distributor Services Team - Vodafone Idea Limited - Ahmedabad
(2023-06)
Reporting to: Regional Sales Head
- Coordinate sales activities within the Sales and Distributor Services team, ensuring alignment with company goals.
- Perform MI (Management Information) analysis to support decision-making processes, utilizing data to identify trends and opportunities.
- Manage and analyze sales and distribution data, creating detailed reports for senior management.
- Optimize data management processes to enhance the accuracy and efficiency of sales operations.
- Collaborate with sales teams to improve distributor engagement and performance.
Circle Sales Coordinator, Merchant Department - HDFC Banking - Ahmedabad
(2021-06 - 2023-06)
Reporting to: Regional Sales Head
- Coordinated sales activities for the Merchant Department, ensuring that sales targets were consistently met.
- Analyzed merchant sales data using SQL and Excel, providing actionable insights and reports.
- Managed CRM systems to track merchant interactions, sales performance, and customer follow-ups.
- Developed dashboards for monitoring merchant sales performance metrics in real-time.
- Conducted training sessions on new merchant services and sales strategies.
- Collaborated with the marketing department to implement targeted campaigns.
MIS Manager - Nuqi Global Foods Corp - Ahmedabad
(2021-01 - 2021-06)
Reporting to: HOD Marketing
- Developed and optimized SQL queries to analyze sales, purchase, and stock data.
- Maintained and analyzed weekly and monthly Sales and Purchase MIS to assess revenue.
- Coordinated with the inventory manager to generate daily stock reports.
- Automated data reporting processes to reduce manual activity and improve data accuracy.
Associate - MIS Activation Sales & Provision Operation - Vodafone Idea Limited - Ahmedabad
(2015-09 - 2020-12)
Reporting to: Manager - MIS Activation SPA Prepaid & Postpaid Dept.
- Managed MNP Process for Idea & Vodafone and handled activation MIS through SQL-based reporting.
- Reconciled revenue data using SQL, ensuring data accuracy and resolving discrepancies.
- Performed NSMS Premium Numbers Reconciliation and managed SIMEX validation.
Associate - Revenue Assurance - Vodafone Shared Services Pvt. Ltd. - Ahmedabad
(2013-03 - 2014-08)
Reporting to: Manager - Service Delivery (Revenue Assurance & Retail Marketing)
- Analyzed revenue data for prepaid and VAS using SQL to ensure compliance and accuracy.
- Managed daily MIS reports for prepaid and VAS services, utilizing SQL for data retrieval and analysis.
Activation Support Officer - SPA - Idea Cellular Ltd. - Ahmedabad
(2008-12 - 2013-03)
Reporting to: Manager - Service Delivery (SPA-postpaid)
- Conducted product knowledge tests and published accurate MIS reports.
- Analyzed and improved Customer Feedback and Quality Monitoring processes using SQL-driven insights.
