Payal Kshetri

A motivated MBA student seeking an entry-level HR position where I can apply my skills in recruitment, employee coordination, and HR documentation while contributing to organizational success.

Customer Care Executive - Digitide Pvt. Ltd. - Pune

(2025-07)

Customer Support Executive (KYC & Email Process)

• Experienced in handling customer interactions using Siebel and CRM tools.
• Coordinated with internal teams.
• Resolved customer queries through email support in a timely and professional manner
• Managed confidential customer information.
• Maintained customer records and documentation.
• Customer interaction & Communication.

SSC - Agrasen high school (2019)

HSC - St. Mira's College for girls (2021)

B.VOC - Ness Wadia college (2024)

MBA - SVIMS Pune