Senior Administrator- Digital Network
Unilever- Thousand Eyes Network
- Perform NUC OS upgrades with end to end traffic flow analysis
- On call with Stakeholders & documenting procedure
- Support changes & incident management
Administrator- Digital Network
Unilever- Global Wireless Network
- Administered Aruba Airwave for AP, Controller configurations
- Provisioning & decommission, suppression requests
- Whitelisting MAC & IP whitelisting in ClearPass
- RCA documentations for Problems tickets
Service Engineer
- Monitored & managed operational communications like emails, replies, bridge calls, ticket assignments
- Owned & managed incidents, changes problems with RCA
