Payal Singh

A motivated and versatile professional with over 4 years of combined experience across customer counseling, loan administration, teaching, and front-desk management. Adept at handling client queries, managing office administration, and providing excellent communication support. Committed to delivering high-quality performance and contributing effectively to organizational growth in Kanpur.

Front Desk Receptionist - Sahay Hospital - Kanpur

Duration: 8 Months

• Managed front-desk operations, greeted patients, and handled inbound/outbound calls efficiently.
• Scheduled appointments and coordinated between patients and medical staff to ensure smooth daily operations.
• Maintained patient records and addressed general inquiries with empathy and professionalism.

Counselor & Telecaller - ITI Counseling Services

Duration: 1 Year

• Guided students through the ITI admission and course selection process, answering queries over the phone and in person.
• Conducted telephonic outreach to prospective candidates, maintaining an organized database of leads.

Executive – Loan Department - Financial Services / Loan Sector

Duration: 8 Months

• Assisted clients with loan documentation, verification processes, and basic policy inquiries.
• Maintained regular follow-ups with applicants to ensure timely processing of loan requests.

Educator / Teacher - Teaching Sector

Duration: 2 Years

• Planned and delivered engaging lessons to students, focusing on academic growth and concept clarity.
• Developed strong communication, classroom management, and presentation skills.

Bachelor of Science - B.Sc. - CSJM University

Intermediate - Class XII - UP Board (2024)

High School - Class X - UP Board (2022)