SDE III – Backend Architect - Jarvis Technology and Strategy Consulting - Noida, Uttar Pradesh, India
(2025-10)
- Designed and owned Go-based backend architecture for the SARAL platform, defining engineering standards, system design, scalability, and reliability across all services.
- Developed the Mann Ki Baat civic engagement Analytics Platform — scalable data aggregation and REST API reporting services for nationwide campaigns, reducing report generation time by 60%.
- Owned the Voter Outreach System migration — migrated legacy codebase and database to a modernised Go-based architecture, improving query performance by 35%.
- Engineered the Voter SIR Verification System, processing historical 2002 electoral roll files across multiple states for manual verification workflows, managing constituency-wise records at scale.
- Architected the Party Attendance System — large-scale attendance tracking and real-time reporting for nationwide campaigns and public events, supporting 700K+ daily event submissions.
- Implemented complex geographic aggregation pipelines on a modular Go monolith with MongoDB and PostgreSQL; integrated OpenTelemetry for end-to-end distributed tracing across all services.
Senior Software Engineer - QuickReply Technologies India Pvt. Ltd. (formerly IntelliTicks Technologies Pvt. Ltd.) - Gurugram, Haryana, India
(2019-10 - 2025-10)
- Led and mentored a team of 10+ engineers across sprint planning, architecture decisions, code reviews, and delivery quality.
- Architected REST API backend microservices handling 2M+ API calls per day, maintaining 99.9% uptime.
- Scaled the Analytics Platform — real-time event processing and reporting services enabling customer engagement and campaign performance insights for enterprise clients.
- Designed event-driven microservices architecture across 10+ services using Apache Kafka, improving throughput by 45% and reducing end-to-end latency by 30%.
- Implemented a production Retrieval-Augmented Generation (RAG) pipeline using MongoDB Atlas Vector Search, LangChain, ChatGPT, and Claude, delivering context-aware customer support responses grounded in enterprise knowledge bases.
- Fine-tuned a Qwen LLM with LoRA (Low-Rank Adaptation) on Hugging Face and served it through the RAG pipeline, enabling domain-specific support automation that cut support ticket volume by 50% and resolution time by 35%.
- Improved data retrieval performance by 40% through Elasticsearch query optimisation and index tuning.
- Led zero-downtime migration of 25+ services from IntelliTicks to QuickReply.ai, maintaining continuous availability throughout.
- Implemented automated CI/CD test suites reducing production defects by 60% and cutting regression cycle time from 2 hours to 20 minutes.
Software Developer Intern - 75way Technologies Pvt. Ltd. - Panchkula, Haryana, India
(2019-05 - 2019-09)
- Delivered 3+ full-stack web applications using Node.js, Express.js, MongoDB, and MySQL, serving 1,000+ users with real-time dashboards and dynamic content.
