Customer Experience Specialist Communication & Support Executive Online Learning Facilitator Client Engagement Executive
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I am a dedicated and hardworking professional with experience in customer handling and communication. I have strong problem-solving skills and the ability to manage multiple tasks efficiently. I am passionate about providing excellent customer service and ensuring customer satisfaction. I am always eager to learn new skills and grow in a professional environment.
Handled customer queries through chat and calls in a professional manner
Provided quick and accurate solutions to customer issues
Maintained customer satisfaction and resolved complaints effectively
Managed multiple chats simultaneously with good typing speed
Followed company guidelines and ensured quality service.
M.A (2019), B.Sc (2016) – CCS University
