Pinky Yadav

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Customer Service Associate at Teleperformance (2021-08 – 2023-03)

Worked as customer service associate for Kotak Mahindta Personal Loan process.

• Handling customer queries.

Customer service Associate at Valuenable Private Limited (2023-10 – 2024-05)

Worked for TATA AIA LIFE Insuranceas Renewal Executive.

• Handling customer Queries.

Renewals Executive at Shivaami Cloud Services Pvt Ltd (2024-05 – 2024-11)

Worked as Renewal Executive for Google Workspace solution s and Microsoft Solutions.

Operations Executive and Customer Support at Atreds Private Limited (Invoicemart) susidiary of Axis Bank (2024-12 – Present)

• Assisted in operations management.
• Ensured compliance with company processes and client requirements.
• Documentation for onboarding.
• KYC Knowledge.

Senior Secondary – Kendriya Vidyalaya, Assam (2010)

Higher Secondary With Science – Kendriya Vidyalaya, New Delhi (2012)

Graduation – Mahatma Gandhi Kashi Vidyapeeth, Vanarasi (2016)