Pinu Behera

A dynamic professional with 7 years of rich experience in aftermarket sales, Service and Fleet Management across automotive and Tire Industries. Expertise in service Marketing, CPKM. Strong skill in Team leadership, Relationship Management, Negotiation, Market analysis, Problem solving and Process implementation.

FASS - Fleet Advisory & Service Specialty at CEAT Ltd (2019-11 – Present)

Fleet Management & Technical Support, Reporting, Operations & Market Intelligence, Business Development & Customer Service

• Managed ARSS INFRASTRUCTURE PROJECT LTD, SHIVAM CONDEV PVT LTD fleet under Cost Per Kilometer (CPKM) mobility solution with end-to-end accountability
• Conducted regular tire inspections, identified mechanical irregularities, and coordinated timely rectifications to reduce vehicle downtime
• Trained mechanical in-charges and driver staff on tire maintenance, best practices, and programs to extend tire life
• Monitored vehicle alignment, tire rotation, and CPKM metrics for large fleet accounts
• Prepared monthly vehicle running reports and coordinated CPKM-based billing to fleets
• Analyzed root causes of tire failures and submitted findings to company for corrective action
• Managed SKU-wise tire planning, indenting, and monthly fleet data for Bhubaneswar location
• Conducted market research on competitors and developed action plans based on market intelligence
• Built long-term relationships with fleet owners and customers to drive business growth and retention
• Expanded business network in new markets and onboarded new fleets to increase market share
• Executed promotional campaigns, seminars, and workshops for brand visibility and customer education
• Handled customer/dealer acquisition, complaint resolution, and execution of product launches and sales events

Accountant at Asian Paints Ltd. (2018-08 – 2019-08)

Handled accounting records, billing, voucher entries and documentation.

Data Entry Operator at Eureka Forbes Ltd. (2017-07 – 2018-08)

Maintained accurate data entry and office documentation.

B.Com in Graduation – U.N.C, Adaspur, Cuttack (2011 – 2014)

Intermediate in CHSE Odisha – U.N.C, Adaspur, Cuttack (2009 – 2011)

Matriculation in BSE Odisha – Sri Sri Abhiram Paramhansa Bidyapitha, Sasola (2009 – 2009)